We are seeking a highly experienced Senior Program Manager to lead and deliver large-scale enterprise programs. The ideal candidate will have strong program governance, exceptional stakeholder management skills, and the ability to drive complex, multi-track initiatives across global teams. Experience in MarTech programs and E-commerce platforms is highly preferred.
Key Responsibilities
- Lead end-to-end delivery of large enterprise programs, ensuring alignment with business goals, timelines, and budgets.
- Develop and manage program roadmaps, governance frameworks, risk plans, and communication plans.
- Drive cross-functional collaboration with product, engineering, marketing, design, and business stakeholders.
- Manage executive-level communication, status reporting, decision tracking, and escalations.
- Ensure strong alignment between business vision, program objectives, and delivery outcomes.
- Oversee multiple project teams, ensuring consistency in processes and delivery quality.
- Implement best practices in program management, including Agile and hybrid methodologies.
- Manage vendor relationships, resource planning, budget forecasting, and contract compliance.
- Identify program risks, dependencies, and mitigation strategies proactively.
- Foster a culture of ownership, accountability, and continuous improvement within the program.
Required Skills & Qualifications
- 15+ years of Program/Project Management experience delivering large, complex enterprise initiatives.
- Proven track record of managing multi-million-dollar programs with cross-functional global teams and multiple program tracks.
- Strong stakeholder management and executive communication skills.
- Understand essentiality of time management, communication for success of project.
- Self-Driven individual who can drive large programs on their own.
- Expertise in building and managing program governance, delivery processes, and reporting frameworks.
- Deep understanding of Agile, Scrum, SAFe, or hybrid delivery models.
- Ability to influence, negotiate, and drive decisions with senior leadership.
- Strong analytical, problem-solving, and decision-making capabilities.
- Excellent communication skills—both written and verbal.
Preferred Qualifications
- Experience in MarTech ecosystems (Marketing Cloud, CDP, Campaign Platforms, Personalization, CRM, etc.).
- Background in E-commerce platforms (Adobe Commerce, Shopify Plus, SAP Commerce, Salesforce Commerce Cloud, etc.).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management