Program Coordinator

Upraisal People Productivity Performance - Best executive search firm; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Upraisal People Productivity Performance - Best executive search firm, based in Bengaluru, seeks an Associate – Programme Coordinator to manage learner support, coordinate live online sessions, and ensure smooth academic operations in a fast-paced EdTech environment.

The role requires 1–3 years of experience in programme coordination or educational operations, strong communication, and proficiency with Excel and Google Sheets. Prior exposure to Open edX and ERP platforms is preferred.

Qualifications

• Bachelor's degree required; postgraduate qualification in Management or Education is a plus.
• 1–3 years of experience in Programme Coordination or Academic Operations.
• Strong communication and stakeholder management skills; ability to manage multiple priorities.

Responsibilities

• Serve as the primary contact for learner queries via email, ticketing, and other channels.
• Coordinate live online sessions: scheduling, hosting, attendance tracking, recordings, and documentation.
• Work with faculty, internal teams and external stakeholders to ensure seamless program delivery.

Skills

Strong communication

Stakeholder management

Organizational skills

Microsoft Excel

Google Sheets

Reporting tools

Education

Bachelor's degree

Postgraduate qualification in Management/Education

Tools

Open edX

ERP platforms

Job description

Are you passionate about delivering exceptional learner experiences and managing academic operations in a fast-paced digital learning environment? We're looking for an Associate – Programme Coordinator to join a leading organization in the EdTech and higher education space.

Experience: 1–3 Years

Employment Type: Full-Time

Key Responsibilities

• Serve as the primary point of contact for learner queries via email, ticketing systems, and other support channels.
• Coordinate live online sessions, including scheduling, hosting, attendance tracking, recordings, and documentation.
• Work closely with faculty, internal teams, and external stakeholders to ensure seamless program delivery.
• Maintain learner records, monitor engagement, and prepare weekly reports and dashboards.
• Manage course delivery activities on the Learning Management System (LMS), including content uploads, assignments, and quality checks.
• Support learner enrolment, record management, and lifecycle activities through the ERP system.
• Coordinate with content and production teams to ensure timely publication of learning resources.

Preferred Profile

• Bachelor's degree in any discipline. A postgraduate qualification in Management, Education, or a related field is an advantage.
• 1–3 years of experience in Programme Coordination, Academic Operations, Learner Support, Student Success, or Education Administration.
• Strong communication, stakeholder management, and organizational skills.
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.
• Experience with Learning Management Systems (preferably Open edX) and ERP platforms is preferred.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

If you're looking to build your career in digital learning and academic operations while making a meaningful impact on learner success, we'd love to hear from you.

#Hiring #ProgrammeCoordinator #AcademicOperations #LearnerSuccess #EdTechJobs #HigherEducation #LMS #OpenEdX #EducationJobs #BengaluruJobs #CareerOpportunity #Recruitment #Upraisal