Programme Associate (Contract)- MDP

SPJIMR SP Jain Institute of Management & Research; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A premier educational institute in Mumbai is looking for a competent Associate for program management tasks. The role involves planning and executing executive education programs, ensuring process adherence, and maintaining customer databases. Candidates should have 6-7 years of relevant experience, preferably in Edtech. Strong organizational and communication skills are essential for this role, along with proficiency in MS Office. This is a contractual position for one year with renewal based on performance.

Qualifications

• Minimum 6-7 years of work experience in academic institutes or Edtech.
• Knowledge of executive education business processes.
• Experience in working with faculty, vendors, and clients.

Responsibilities

• Execute assigned programs and ensure process implementation.
• Maintain accurate database of customers and prospects.
• Support sales and marketing activities as required.

Skills

Excellent time management

Organizational skills

Communication skills

Tech savvy

Ability to work with diverse teams

Education

Graduates and Postgraduates in any discipline

Tools

MS Office

Google Workspace

Job description

Overview

Please go through the JD before sharing your application

Department: MDP

We are looking for a competent Associate to undertake a variety of program management and program execution tasks. You will be responsible for planning and executing assigned executive education programs

Key responsibilities

• Execution of assigned customer, partner & open programs
• Ensure implementation of defined processes for the program
• Assist with improvement of processes for the department
• Accurate maintenance of database for customers and prospects
• Assist with calling leads of open programs if required
• Ensure technology is adopted and used correctly for all operations for increased effectiveness
• Plan and order study material, case studies, simulations etc as per the requirement of the program
• Procurement of stationery and other operational necessities for the department.
• Accurate data management & documentation for all executed programs
• Support sales & marketing activities of the department as required
• Provide regular feedback & updates on ongoing programs to the executive education team as required.

Education

Education: Graduates and Postgraduates in any discipline. (Education in business administration preferred)

Experience

• Minimum 6-7 years of work experience in other academic institutes or Edtech
• Knowledge of executive education business and operational processes.
• Experience of working with faculty, vendors and corporate clients.

Capabilities required

• Ability to work with diverse and multi-disciplinary people & teams
• Excellent time management and organizational skills
• Organized, process oriented with attention to detail
• Tech savvy and highly proficient in MS Office
• Excellent verbal and written communication skills
• Knowledge of digital marketing will be a plus
• Responsiveness – should demonstrate concern and ability to meet internal and external stakeholder & customers’ needs
• Ability to take initiative and resolve issues during program execution.

Traits: Collaborative, team player, agile, flexible, systematic, assertive, Responsive and customer focused

Technical Skills: Proficiency in MS Office/ Google Workspace preferred.

Important Note: This is a contractual position for a period of one (1) year, renewable based on the candidate’s performance and business requirements