Program Specialist

PinnacleU; Gurugram District; On-site; INR 350,000 - 600,000; Full time

Job summary

An educational institution in Gurugram District is seeking an Academic Coordinator to ensure smooth academic operations. The role involves managing the Learning Management System, coordinating classroom logistics, and addressing student queries. Candidates should possess a Bachelor's degree in Education or related fields, with strong communication and multitasking skills. Experience of 1-4 years is preferred, but fresh graduates may also apply. This position offers a dynamic environment to support students and faculty effectively.

Qualifications

• 1-4 years of experience required, fresh graduates can apply.
• Proficient in Learning Management Systems and Microsoft Office Suite.
• Excellent communication skills and ability to multitask.

Responsibilities

• Coordinate daily academic operations including classroom and IT arrangements.
• Manage and update the Learning Management System.
• Take and track attendance and resolve queries.

Skills

Strong communication skills

Multitasking

Problem-solving

Interpersonal skills

Education

Bachelor’s degree in Education, Business Administration, or related fields

Tools

Learning Management Systems

Microsoft Office Suite

Job description

📌 Experience Required: 1-4 years. Fresh graduates with strong communication skills can also apply.

Role Overview:

We are looking for an energetic and detail-oriented Academic Coordinator to join our team. You will play a key role in ensuring smooth academic operations and providing support to students and faculty.

Key Responsibilities:

• Coordinate daily academic operations, including classroom arrangements, IT setups, and logistics for faculty and students.
• Manage and update the Learning Management System (LMS) by creating courses, uploading materials, and maintaining schedules.
• Take and track attendance, including managing exemptions such as medical leaves.
• Address and resolve student and faculty queries in a timely manner, maintaining a 24-hour turnaround time (TAT).
• Ensure class recordings are downloaded, uploaded, and organized on the LMS for easy accessibility.
• Maintain discipline during classes and assist with resolving any on-the-spot issues such as IT or facility-related concerns.
• Coordinate assignments, including creating, uploading, and compiling submissions for faculty review.
• Liaise with the admin team for logistical arrangements, including parking, food, stationery, and other operational needs.
• Support examination logistics, including room bookings, scheduling, and coordinating with stakeholders.
• Keep records updated, including attendance sheets, leave trackers, assignment evaluations, and course performance data.
• Maintain an open line of communication with students and faculty to proactively address concerns and provide support.

Requirements:

• Educational Background: Bachelor’s degree in Education, Business Administration, or related fields.
• Proficiency in Learning Management Systems and Microsoft Office Suite.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to manage large datasets and operational details with precision.
• Strong interpersonal skills to coordinate with diverse stakeholders.