Program Advisor

SG Oasis; New Delhi; On-site; INR 420,000 - 650,000; Full time

Job summary

SG Oasis seeks a Program Advisor to counsel prospective learners and guide them through professional upskilling programs. This consultative admissions and inside sales role handles qualified inquiries, understands career goals, and recommends suitable programs to support enrollment.

Responsibilities include guiding candidates through application, documentation, and enrollment processes, and maintaining structured follow-up to convert inquiries into enrollments.

Qualifications

• Counsel students and guide them through enrollment.
• Discuss career goals and learning objectives with candidates.
• Explain program curriculum, schedules, and eligibility.

Responsibilities

• Counsel inbound and outbound inquiries via calls, WhatsApp, email, and virtual sessions.
• Provide personalized guidance on suitable programs and career pathways.
• Guide candidates through application, documentation, and enrollment processes.
• Maintain follow-ups and convert qualified inquiries into enrollments.

Skills

Counseling

Inside sales

Lead management

Tools

WhatsApp

Email

Video calls

Job description

Role & responsibilities

The Program Advisor plays a key role in student admissions by counseling prospective learners and guiding them through professional upskilling programs.

This is a consultative admissions and inside sales role, where you will work with qualified inquiries, understand career goals, recommend suitable programs, and support candidates throughout the enrollment journey.

Student Counseling s Lead Management

• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual counseling sessions.
• Understand candidate backgrounds, career goals, and learning objectives.
• Provide personalized guidance on suitable programs and career pathways.

Program Advisory s Admissions Support

• Explain course curriculum, learning outcomes, schedules, eligibility, and career support services.
• Help students understand program value and long-term career benefits.
• Guide candidates through application, documentation, and enrollment processes.

Follow-Ups s Conversion Management

• Maintain structured follow-ups with interested candidates.
• Address queries and support decision-making through consultative discussions.
• Convert qualified inquiries into confirmed enrollments