Program Advisor

SET Square Gifting Llp; Mumbai; On-site; INR 500,000 - 700,000; Full time

Benefits offered by this job

Career growth opportunities

Consistent inquiries flow

Exposure to counseling and admissions

Job summary

Boston Institute of Analytics in Mumbai seeks an energetic Program Advisor Edtech Sales to counsel prospective learners and guide them through upskilling programs. This consultative admissions and inside sales role focuses on relationship building, structured follow-ups, and helping students choose the right learning path.

You will handle inquiries via calls, WhatsApp, email, and virtual counseling, understand candidate goals, and support enrollment through application and documentation.

Qualifications

• 1–3 years of experience in EdTech admissions, academic counseling, inside sales, or B2C advisory roles.
• Strong communication and interpersonal skills; English and Hindi preferred.
• Comfortable interacting with students and professionals daily.
• Ability to understand candidate needs and guide decisions professionally.
• Experience using CRM or lead management tools is preferred.
• Target-oriented with strong follow-up discipline.

Responsibilities

• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual counseling.
• Counsel prospective learners and guide them through program enrollments.
• Explain course curriculum, schedules, eligibility, and career support services.
• Guide candidates through application, documentation, and enrollment processes.
• Maintain structured follow-ups and convert qualified inquiries into enrollments.
• Track lead stages, counseling outcomes, and admission progress in CRM.
• Collaborate with marketing and academic teams; participate in webinars and events.

Skills

Strong communication

Interpersonal skills

English & Hindi

Follow-up discipline

Target-driven

Tools

CRM software

Lead management tools

Job description

Job Title: Program Advisor Edtech Sales

Location: Mumbai (On-site)

Employment Type: Full-time

Experience: 1-3 years

Industry: Education / EdTech

Role Overview

The Program Advisor plays a key role in student admissions by counseling prospective learners and guiding them through professional upskilling programs. This is a consultative admissions and inside sales role, where you will work with qualified inquiries, understand career goals, recommend suitable programs, and support candidates throughout the enrollment journey.

The role focuses on relationship building, structured follow-ups, and helping students confidently choose the right learning path.

Key Responsibilities

Student Counseling & Lead Management

• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual counseling sessions.
• Understand candidate backgrounds, career goals, and learning objectives.
• Provide personalized guidance on suitable programs and career pathways.

Program Advisory & Admissions Support

• Explain course curriculum, learning outcomes, schedules, eligibility, and career support services.
• Help students understand program value and long-term career benefits.
• Guide candidates through application, documentation, and enrollment processes.

Follow-Ups & Conversion Management

• Maintain structured follow-ups with interested candidates.
• Address queries and support decision-making through consultative discussions. Convert qualified inquiries into confirmed enrollments.

CRM & Reporting

• Maintain accurate records of student interactions and follow-ups in CRM systems.
• Track lead stages, counseling outcomes, and admission progress.
• Share regular updates on pipeline and enrollment status.

Collaboration & Student Experience

• Work closely with marketing and academic teams to improve admissions outcomes.
• Participate in webinars, counseling sessions, and information events when required.
• Ensure a professional and positive experience for every prospective student.

Required Skills & Qualifications

• 1 - 3 years of experience in EdTech admissions, academic counseling, inside sales, or B2C advisory roles.
• Strong communication and interpersonal skills (English & Hindi preferred).
• Comfortable interacting with students and working professionals daily.
• Ability to understand candidate needs and guide decisions professionally.
• Experience using CRM or lead management tools is preferred.
• Target-oriented mindset with strong follow-up discipline.

Why Join Boston Institute of Analytics

• Work with a fast-growing EdTech organization in high-demand technology domains.
• Consistent flow of qualified student inquiries.
• Exposure to career-focused counseling and admissions operations.
• Performance-driven growth opportunities within the admissions team.