Production Support

Techila Global Services; Dadri, Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Techila Global Services in India is seeking a skilled IT professional to support daily run activities and bridge technical and business requirements across global client environments. You will analyze data, run UAT and post-deployment validations, and troubleshoot API issues.

Strong communication and documentation skills are essential. Candidates should have hands-on experience with VB/VB6/.NET, Azure, SAP, Power BI, Postman, REST/SOAP API testing, and cloud-based solutions.

Qualifications

• Experience in VB/VB6/.NET applications and related tech stack.
• Proficient in Azure, SAP, Power BI and API testing tools.
• Hands-on with Postman, SOAP UI and REST/SOAP APIs.
• Ability to translate technical requirements into business terms.

Responsibilities

• Engage in daily run activities and project roll-out phases.
• Analyze data, perform validations, and communicate findings.
• Troubleshoot API issues and coordinate UAT/post-deployment checks.
• Collaborate with global client regions and corporate teams.
• Document complex processes clearly and accurately.

Skills

VB/VB6/.NET

Azure

PowerShell

SOAP UI

Power BI

API Testing (REST/SOAP)

Postman

SAP

Kibana

EBS

Tools

SAP

Power BI

Kibana

Postman

SOAP UI

Azure DevOps

Job description

Role & responsibilities

Job Description:

• Have experience of daily run activities;
• Have good capacity of analysis, synthesis and communication (written and oral);
• Have experience in the project life cycle and roll out phase sequence;
• Have proven experience on global IT project environments. Reason is that the project involves activities
• ith all Client regions across the world and with corporate teams;
• Have good understanding of IT technical constraints;
• Have knowledge of state-of-the-art IT practices;
• Queried large datasets using Oracle SQL for validations, reports, and data analysis.
• Experience in Database queries;
• Experience with IT Service Management processes (Incident, Problem, Change, etc.);
• Ability to translate technical specifications into articulate business requirements and vice-versa;
• Ability to document complex technical and work-flow processes in plain English;
• Strong customer service and exemplary communication ability, both written and verbal;
• Troubleshot API issues using Postman, analyzing payloads, schema errors;
• Conducted UAT and post-deployment validations for multiple application releases

Required Skills:

• Experience working with applications on VB, VB6, and .Net.
• Experience with Azure, SOAP UI, and PowerShell Scripts.
• Power Shell Scripts
• Experience with SAP.
• Experience with PowerBi.
• Experience with solutions running in a cloud environment and their services.
• Experience with integrated solutions via API and monitoring solutions.
• Experience with development teams and DevOps tools like Microsoft Azure.
• Experience with EBS and Kibana
• Experience API Testing (REST, SOAP) / Postman English: C1 | Advanced -