Technical Support Engineer and Developer

Acesoft Labs; Bengaluru; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Acesoft Labs is seeking a capable IT professional for technical support and development, focusing on Unix/Linux, Oracle SQL, Java/J2EE microservices, and API integration. The role involves automated scripting, AKS deployments, and cross-team collaboration in an Agile setup.

You will develop and maintain shell scripts, optimize queries for Oracle 19c, and participate in code reviews, testing, and documentation to ensure robust systems across enterprise applications.

Qualifications

• Experience with Unix/Linux and Bash scripting.
• Strong Oracle SQL knowledge and Oracle DB 19c familiarity.
• Solid Java/J2EE development for microservices.
• Experience designing dashboards and consuming SOAP/REST APIs.
• Familiarity with Eclipse IDE for development and debugging.
• Hands-on experience managing apps on AKS.
• Knowledge of Autosys for job automation.
• Comfortable in Agile environments using JIRA/Confluence.

Responsibilities

• Provide technical support for enterprise applications, troubleshooting issues across app, DB, and infrastructure.
• Develop, maintain, and optimize Unix shell scripts to automate tasks.
• Write and optimize SQL and Oracle queries; work with Oracle DB 19c.
• Develop and consume SOAP and RESTful APIs for integration.
• Design and implement scalable microservices using Java/J2EE.
• Use Eclipse IDE for development, debugging, and testing.
• Apply debugging skills to identify root causes and resolve issues quickly.
• Collaborate with cross-functional teams to deliver high-quality solutions.
• Participate in Agile processes with JIRA and Confluence.
• Manage deployments and health monitoring on AKS.
• Manage and maintain job scheduling with Autosys.
• Create and maintain technical documentation.
• Support upgrades, patches, and configuration changes with stakeholders.

Skills

Unix/Linux

Shell scripting

Oracle SQL

Java/J2EE

APIs (SOAP/REST)

Eclipse IDE

AKS (Azure Kubernetes Service)

Autosys

JIRA/Confluence

Debugging

Tools

Autosys

AKS

Job description

Role & responsibilities

Development/Mandatory skills | work efforts: 30 %

Technical Support | work efforts: 70 %

Key Responsibilities:

• Provide technical support for enterprise applications, troubleshooting application, database, and infrastructure issues.
• Develop, maintain, and optimize Unix shell scripts to automate operational tasks and improve system efficiency.
• Write and optimize SQL and Oracle queries; work with Oracle Database 19c and relational databases.
• Develop and consume SOAP and RESTful APIs for system integration and data exchange between applications.
• Design and implement scalable microservices using Java and J2EE technologies to enhance application functionality.
• Utilize Eclipse IDE for efficient development, debugging, and testing of applications.
• Apply strong debugging and problem-solving skills to identify root causes and resolve technical issues quickly.
• Collaborate closely with cross-functional teams, including development, infrastructure, and database groups, to deliver high-quality solutions.
• Participate in Agile development processes using tools such as JIRA and Confluence, contributing to sprint planning, code reviews, unit testing, and documentation.
• Manage application deployments and health monitoring on Azure Kubernetes Service (AKS).
• Manage and maintain job scheduling using Autosys scheduler to ensure seamless business process automation.
• Create and maintain detailed technical documentation, including design specifications, support procedures, and troubleshooting guides.
• Support application upgrades, patches, and configuration changes in collaboration with stakeholders.

Required Skills and Qualifications:

• Strong experience with Unix/Linux operating systems and shell scripting (Bash, KornShell, etc.).
• Good in Oracle SQL and understanding of Oracle Database 19c architecture and features.
• Solid Java and J2EE development skills for building microservices and backend components.
• Experience developing and consuming SOAP and RESTful APIs for application integration.
• Familiarity with Eclipse IDE for development and debugging activities.
• Hands-on experience managing applications on Azure Kubernetes Service (AKS).
• Working knowledge of Autosys scheduler for job automation.
• Comfortable working in Agile environments using tools such as JIRA and Confluence.
• Strong analytical, debugging, and problem-solving abilities.
• Excellent collaboration and communication skills.

Preferred Qualifications:

• Familiarity with container orchestration, DevOps, and CI/CD pipelines.
• Exposure to other database technologies and cloud platforms.
• Previous experience with code reviews, unit testing, and documentation best practices.