Development & Operational Support

Acesoft Labs; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Acesoft Labs is seeking a skilled IT/Application Engineer to design, develop, and maintain .NET applications with SQL Server and SSIS. You will optimize ETL workflows, build APIs, and enforce security and IAM controls while supporting ITSM-based incident and change management.

Responsibilities include monitoring, deployments, documentation, and stakeholder coordination to ensure high availability and reliable service delivery in an enterprise environment.

Qualifications

• Proficiency in .NET (C#), SQL Server (T-SQL), and SSIS.
• Experience with IIS server management and application deployment.
• Familiarity with ITSM tools (e.g., ServiceNow) and enterprise architecture tools (e.g., LeanIX).
• Strong understanding of API development, integration patterns, and data workflows.
• Knowledge of security practices including certificate management and IAM.
• Excellent troubleshooting, documentation, and communication skills.
• Ability to work independently and collaboratively in a dynamic environment.

Responsibilities

• Design, develop, and maintain applications using .NET (C#), SQL Server, and SSIS.
• Build and optimize data integration workflows and ETL processes.
• Develop and maintain APIs and web services for internal and external integrations.
• Participate in code reviews, testing, and deployment activities.
• Create and maintain technical documentation for applications and interfaces.
• Monitor application health, logs, and performance during business hours.
• Perform routine maintenance tasks including IIS server management and service restarts.
• Manage installation, configuration, and updates of applications and services.
• Ensure uptime and reliability through proactive monitoring and issue resolution.
• Handle incidents, problems, and changes using ITSM tools (e.g., ServiceNow).
• Maintain and update support frameworks and access management records.
• Coordinate with stakeholders to ensure timely resolution and communication.
• Manage certificates, client secrets, and service accounts.
• Execute security processes and ensure compliance with internal policies.
• Support identity and access management (IAM) updates and audits.
• Monitor and troubleshoot file transfers and data flows across systems.
• Support daily, monthly, and delta data processing tasks.
• Ensure data integrity and consistency across platforms.
• Maintain technical documentation and application landscape diagrams.
• Use tools like LeanIX, Draw.io, and Confluence to document processes and interfaces.
• Lead or support technical projects, upgrades, and migrations.
• Establish and maintain a robust support framework for managed services.

Skills

.NET (C#)

SQL Server

SSIS

API development

ITSM tools

Documentation & communication

IAM security

Tools

IIS

LeanIX

Draw.io

Confluence

ServiceNow

ETL tools

Job description

Role & responsibilities

• Design, develop, and maintain applications using .NET (C#), SQL Server, and SSIS.
• Build and optimize data integration workflows and ETL processes.
• Develop and maintain APIs and web services for internal and external integrations.
• Participate in code reviews, testing, and deployment activities.
• Create and maintain technical documentation for applications and interfaces.

Operational Support & Monitoring

• Monitor application health, logs, and performance during business hours.
• Perform routine maintenance tasks including IIS server management and service restarts.
• Manage installation, configuration, and updates of applications and services.
• Ensure uptime and reliability through proactive monitoring and issue resolution.

Incident, Problem & Change Management

• Handle incidents, problems, and changes using ITSM tools (e.g., ServiceNow).
• Maintain and update support frameworks and access management records.
• Coordinate with stakeholders to ensure timely resolution and communication.

Security & Compliance

• Manage certificates, client secrets, and service accounts.
• Execute security processes and ensure compliance with internal policies.
• Support identity and access management (IAM) updates and audits.

Data & File Management

• Monitor and troubleshoot file transfers and data flows across systems.
• Support daily, monthly, and delta data processing tasks.
• Ensure data integrity and consistency across platforms.

Service & Project Management

• Maintain technical documentation and application landscape diagrams.
• Use tools like LeanIX, Draw.io, and Confluence to document processes and interfaces.
• Lead or support technical projects, upgrades, and migrations.
• Establish and maintain a robust support framework for managed services.

Required Skills & Qualifications

• Proficiency in .NET (C#), SQL Server (T-SQL), and SSIS.
• Experience with IIS server management and application deployment.
• Familiarity with ITSM tools (e.g., ServiceNow) and enterprise architecture tools (e.g., LeanIX).
• Strong understanding of API development, integration patterns, and data workflows.
• Knowledge of security practices including certificate management and IAM.
• Excellent troubleshooting, documentation, and communication skills.
• Ability to work independently and collaboratively in a dynamic environment."

Preferred candidate profile