Product Manager -NPS & NCD

Muthoot Fincorp Ltd.; Thiruvananthapuram; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Muthoot Fincorp Ltd. seeks a Product Manager to drive growth, adoption, and operational excellence across the product lifecycle. You will train teams, integrate systems, and lead marketing campaigns to boost product performance.

The role requires strong analytical and communication skills, with experience in product management and stakeholder coordination. You will work with multiple business units to ensure regulatory compliance and strategic alignment.

Qualifications

• MBA/PGDM or equivalent required.
• 4+ years in Product Management preferred.
• Strong analytical mindset and data-driven decision making.

Responsibilities

• Manage end-to-end product lifecycle from concept to launch and post-launch monitoring.
• Develop and execute product growth strategies aligned with business goals.
• Monitor product performance, adoption, and profitability metrics.
• Coordinate product training across teams and ensure capability building.
• Collaborate with Technology, Operations and Digital teams for seamless integration.
• Drive marketing campaigns, create positioning, sales content, and track effectiveness.
• Ensure regulatory compliance and governance across product processes and documentation.
• Coordinate with Stakeholders across Business, Sales, Operations, Compliance and Marketing.

Skills

Strong analytical skills

Communication & presentation

Education

MBA/PGDM in Marketing, Finance, Business Management

Job description

The Product Manager will be responsible for driving the growth, adoption, and operational excellence of the organization's products. The role will focus on end-to-end product lifecycle management, including product training, system integration, marketing initiatives, market intelligence, compliance adherence, and stakeholder management to ensure successful product performance and business growth.

Responsibilities

• Manage the complete product lifecycle from conceptualization to launch and post-launch performance monitoring.
• Develop and execute product growth strategies aligned with organizational objectives.
• Monitor product performance, customer adoption, and profitability metrics.
• Identify opportunities for product enhancement and new product development.

Product Training & Capability Building

• Design and implement comprehensive product training programs for CSE / BM, GLFH, Wealth RM, Forex Team, BDO etc.
• Develop training materials, product manuals, FAQs, and knowledge repositories.

System Integration & Process Automation

• Collaborate with Technology, Operations, and Digital teams to ensure seamless product integration across platforms and channels.
• Define business requirements and coordinate UAT for new product features and enhancements.
• Drive automation initiatives to improve customer experience and operational efficiency.
• Ensure smooth implementation of product-related system developments and upgrades.

Marketing Campaigns & Product Promotion

• Work along with Marketing and Sales teams to conceptualize and execute product marketing campaigns.
• Develop product positioning, value propositions, sales collateral, and promotional content.
• Monitor campaign effectiveness and recommend optimization strategies.
• Support digital, branch, partner, and field-force-led campaigns to maximize product penetration.
• Track industry trends, regulatory developments, customer preferences, and competitor activities.
• Conduct market research to identify emerging opportunities and potential risks.
• Prepare periodic market intelligence reports and actionable recommendations for management.
• Benchmark product performance against industry standards and competitors.

Compliance & Governance

• Ensure all product processes, communications, and documentation comply with applicable regulatory requirements and internal policies.
• Coordinate with Compliance, Legal, Risk, and Audit teams periodically and reviews.
• Maintain product-related regulatory records, approvals, and documentation.
• Monitor regulatory changes and implement necessary product modifications.

Stakeholder Management

• Act as a central point of coordination between Business, Sales, Operations, Technology, Compliance, Marketing, and External Partners.
• Drive cross-functional collaboration to achieve product objectives.
• Present product performance updates, business insights, and strategic recommendations to senior management.

Qualifications

• MBA/PGDM in Marketing, Finance, Business Management, or related discipline.
• 4+ years in Product Management.

Required Skills

• Strong analytical skills.
• Excellent communication and presentation skills.