Product Manager

ZOOP; Pune District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

ZOOP is seeking a Product Manager with strong B2C product experience to lead the development and growth of consumer-facing products across motor insurance, vehicle financing and mobility/fintech journeys. You will own the vision, roadmap and execution, translating customer problems into scalable solutions that drive acquisition, conversion and retention.

You will collaborate with Engineering, Design and Data teams to run experiments, analyze funnels and metrics, and continuously optimise the

Qualifications

• 3+ years of experience in Product Management in a high-growth B2C environment.
• Experience building consumer-facing digital products with high transaction volumes.
• Strong understanding of product discovery, roadmap planning, prioritisation and product lifecycle management.
• Strong product analytics mindset with funnels, cohorts, conversion metrics and user behavior data.
• Ability to convert ambiguous business/customer problems into clear product requirements and execution plans.

Responsibilities

• Own the product vision, roadmap and execution for consumer-facing motor insurance, financing and mobility-related products.
• Identify customer problems and translate them into scalable product solutions that improve acquisition, conversion, engagement and retention.
• Define product requirements, PRDs, user stories, use cases and acceptance criteria for engineering and design teams.
• Work closely with Engineering, Design and Data teams to drive products from ideation to launch and continuous optimisation.
• Use product analytics and customer insights to identify drop-offs, friction points and growth opportunities.
• Monitor key product metrics and conduct regular analysis of conversion, engagement, retention, transaction and consumption data.

Skills

B2C product management

Product analytics

A/B testing

Agile/Scrum

Cross-functional collaboration

Roadmap planning

SQL

Job description

ZOOP. One is looking for a Product Manager with strong B2C product experience to drive the development and growth of consumer-facing products across motor insurance, vehicle financing and related mobility/fintech journeys. The ideal candidate has experience building and scalinghigh-volume B2C products, with a strong understanding of consumer behaviour, product funnels, experimentation and data-driven decision-making.

Responsibilities:

• Own the product vision, roadmap and execution for consumer-facing motor insurance, financing and mobility-related products.
• Identify customer problems and translate them into scalable product solutions that improve acquisition, conversion, engagement and retention.
• Own and continuously optimise keyB2C product funnels, including discovery, onboarding, eligibility, quote, purchase, payment and post-purchase journeys.
• Gather and prioritise requirements from customers, business stakeholders, partners and internal teams.
• Define product requirements, PRDs, user stories, use cases and acceptance criteria for engineering and design teams.
• Work closely with Engineering, Design and Data teams to drive products from ideation to launch and continuous optimisation.
• Use product analytics and customer insights to identify drop-offs, friction points and growth opportunities.
• Monitor key product metrics and conduct regular analysis of conversion, engagement, retention, transaction and consumption data.
• Design and drive A/B tests and product experiments to validate hypotheses and improve business outcomes.
• Conduct customer research, competitive benchmarking and market analysis to identify new product opportunities.
• Work with Data/Analytics teams to define dashboards, metrics and tracking requirements.
• Collaborate with Marketing, Sales and Business teams on product launches, GTM initiatives and growth experiments.
• Work with external clients, partners and stakeholders to understand their requirements and identify opportunities for product innovation and optimisation.
• Ensure products are designed and delivered in accordance with applicable insurance, financial services, data privacy and regulatory requirements.
• Continuously improve the product based on customer feedback, behavioural data, business performance and market trends.

Requirements:

• 3+ years of experience in Product Management, preferably in a high-growth B2C environment.
• Experience building and scalingconsumer-facing digital products with high transaction/user volumes.
• Strong understanding of product discovery, roadmap planning, prioritisation and product lifecycle management.
• Strong product analytics mindset with hands-on experience working with funnels, cohorts, conversion metrics and user behaviour data.
• Experience withexperimentation/A-B testingand data-driven product decision-making.
• Ability to convert ambiguous business/customer problems into clear product requirements and execution plans.
• Strong experience working cross-functionally with Engineering, Design, Data, Business and Operations teams.
• Excellent understanding ofAgile/Scrum product development methodologies.
• Strong communication, stakeholder management and problem-solving skills.
• Ability to operate effectively in a fast-paced, high-ownership environment.

Preferred Experience:

Experience in one or more of the following domains will be an advantage:

• Motor insurance / InsurTech
• FinTech / digital lending/payments
• Automotive/mobility
• E-commerce
• Quick commerce
• Food delivery
• Marketplace platforms
• Consumer internet products
• Experience with insurance, financing, or claims is preferred but not mandatory.

Good to Have:

• Experience working at high-scale B2C consumer companies such as e-commerce, quick commerce, food delivery, mobility or fintech platforms.
• Demonstrated ownership of products with measurable impact on conversion, revenue, retention, engagement or customer experience.
• Strong understanding of consumer psychology and funnel optimisation.
• Ability to independently define problems, formulate hypotheses, analyse data and drive solutions.
• Experience taking products from01 or 1 to N.
• Strong SQL/product analytics exposure is a plus.
• Experience working with APIs, third-party integrations or platform products is an advantage.