Procurement Operations Specialist

IBM; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

IBM is seeking a Procurement Operations Specialist in Bengaluru to support PO processing and tactical sourcing. You will negotiate with suppliers, maintain client and supplier relationships, and ensure compliance with IBM Procurement policies.

Responsibilities include processing POs, managing supplier communications, resolving issues in purchasing, using procurement tools effectively, and clearing aged POs and blocked invoices for suppliers.

Qualifications

• Exposure to procurement tools to process POs and document supplier/PO related information.
• Experience with tactical sourcing and supplier negotiations.
• Experience with PO processing while following procurement policies.
• Basic understanding of procurement categories and category suppliers, including benchmarking.

Responsibilities

• Purchase Order Processing: receive requests, negotiate with suppliers, complete purchases per policies.
• Relationship Management: establish and maintain relationships with IBM clients and suppliers.
• Problem Resolution: diagnose issues in purchasing to minimize impact on client experience.
• Procurement Tool Utilization: use procurement tools to process POs and document related information.
• Invoice Resolution: clear aged POs and resolve blocked supplier invoices.

Skills

PO Processing

Relationship Management

Problem Determination

Procurement Tools Proficiency

Negotiation skills

Education

Bachelor's Degree

Tools

Procurement Tools

Job description

Your role and responsibilities

As a Procurement Operations Specialist, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies.

Your primary responsibilities will include

• Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
• Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
• Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
• Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.

Required education

Bachelor's Degree

Required technical and professional expertise

• Exposure to Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO related information.
• Tactical Sourcing Experience: Experience working with suppliers, including negotiating and setting up relationships.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases while following procurement policies.
• Category Knowledge: Basic understanding of categories and category suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Experience working with problem determination skills to resolve issues in the purchasing process.

Preferred technical and professional experience

• Market Intelligence Knowledge: Exposure to market intelligence and benchmarking related to relevant commodities, understanding market trends and supplier dynamics.
• Procurement Tool Proficiency: Familiarity with procurement-related tools to process POs and document supplier/PO related information, ensuring efficient procurement operations.
• Category Supplier Understanding: Basic understanding of categories and category suppliers, including knowledge of supplier capabilities and industry developments.

Years of Experience

0-1