Role & responsibilities
A. Procurement Operations & Purchase Order Oversight
- Lead and oversee the end-to-end purchase order process, ensuring timely and accurate creation, approval, and issuance of POs in line with company policies.
- Review and approve purchase orders for accuracy of specifications, pricing, quantities, and delivery timelines.
- Ensure procurement data integrity across ERP and procurement systems, maintaining high standards of documentation and audit readiness.
- Establish and enforce procurement best practices, controls, and standard operating procedures.
B. Team Leadership & Management
- Manage, mentor, and develop the procurement team, providing clear direction, workload prioritisation, and performance feedback.
- Allocate tasks across the team to ensure operational efficiency and service-level adherence.
- Act as the escalation point for complex procurement issues and supplier challenges.
- Support recruitment, onboarding, and training of procurement team members in collaboration with HR.
C. Supplier Management & Coordination
- Oversee supplier communications, including order confirmations, delivery coordination, and issue resolution.
- Manage supplier relationships to ensure performance, reliability, and compliance with contractual requirements.
- Monitor supplier performance metrics and lead corrective actions or improvement initiatives where required.
- Ensure timely collection and validation of supplier documentation (invoices, packing lists, compliance certificates, etc.).
D. Inventory Monitoring & Delivery Management
- Oversee inbound delivery tracking and coordination with warehouse, production, and logistics teams.
- Monitor inventory levels to proactively identify risks related to shortages, delays, or excess stock.
- Ensure delivery timelines and expected arrivals are accurately maintained in procurement and tracking systems.
- Support demand planning and operational continuity through proactive procurement planning.
E. Discrepancy Management & Cross-Functional Coordination
- Ensure verification of supplier documentation against purchase orders and contractual terms.
- Lead the identification, investigation, and resolution of discrepancies in pricing, specifications, quantities, or documentation.
- Coordinate with Data, Finance, Technical, and Operations teams to resolve procurement-related issues efficiently.
- Implement preventive measures to reduce recurring mismatches and errors.
F. Reporting, Compliance & Continuous Improvement
- Oversee the preparation and review of procurement reports, KPIs, and management summaries.
- Ensure procurement activities comply with internal controls, audit requirements, and regulatory standards.
- Identify opportunities to improve procurement workflows, systems usage, and supplier engagement models.
- Drive continuous improvement initiatives to enhance efficiency, cost control, and service quality.
Qualification & Required Skills:
Education
- Bachelors degree in supply chain management, Business Administration, or related field.
Experience
- 3–5 years of experience in procurement, purchasing, or supply chain operations.
- Hands-on experience managing purchase orders within an ERP system.
- Exposure to supplier coordination and documentation validation.
- Experience working in a cross-functional operational environment.
Technical Skills
- Strong ERP and procurement system experience (SAP, Oracle, NetSuite, or similar).
- Advanced Excel and reporting skills.
- Strong understanding of procurement controls, compliance, and audit requirements.