Process Coordinator

Salasar Techno Engineering Limited; Ghaziabad District; On-site; INR 600,000 - 800,000; Full time

Job summary

Salasar Techno Engineering Limited is seeking a Process Coordinator to monitor, coordinate, and improve business processes across departments, ensuring smooth workflows and operational efficiency.

The role involves maintaining process documentation, SOPs, supporting audits, tracking KPIs, and driving continuous improvement with collaboration across teams in a hybrid work setup.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 13 years of experience in process coordination, operations, or project support.
• Proficiency in MS Office Suite and familiarity with workflow tools (SAP, Jira, Asana, Trello) is advantageous.
• Strong organizational and time management skills; excellent communication and interpersonal abilities.
• Analytical mindset with attention to detail and ability to handle multiple tasks simultaneously.

Responsibilities

• Coordinate daily operational processes to ensure timely execution of tasks and deliverables.
• Monitor process performance and identify areas for improvement in workflow efficiency, quality, and compliance.
• Maintain and update process documentation, SOPs (Standard Operating Procedures), and training materials.
• Collaborate with cross-functional teams to resolve process-related issues and implement best practices.
• Support process audits and ensure adherence to company policies and regulatory requirements.
• Track key process metrics and prepare regular reports for management.
• Assist in the development and rollout of new process initiatives and technology implementations.
• Provide administrative and analytical support to process managers and team leads.
• Train and guide employees on process standards and continuous improvement methods.

Skills

MS Office

SAP

Jira

Asana

Trello

Cross-functional collaboration

Analytical thinking

Education

Bachelor’s degree in Business Administration

Tools

MS Office

Job description

Job Title: Process Coordinator
Department: Operations / Process Management
Reports To: Plant Head
Location: Khasra No 686/6 Village Khera P.O Pilkhuwa District Hapur
Employment Type: Full-time

Job Summary

The Process Coordinator is responsible for monitoring, coordinating, and improving business processes to ensure smooth workflow and operational efficiency. This role involves collaborating with multiple departments, maintaining process documentation, ensuring compliance with company standards, and identifying opportunities for process improvement.

Key Responsibilities

• Coordinate daily operational processes to ensure timely execution of tasks and deliverables.
• Monitor process performance and identify areas for improvement in workflow efficiency, quality, and compliance.
• Maintain and update process documentation, SOPs (Standard Operating Procedures), and training materials.
• Collaborate with cross-functional teams to resolve process-related issues and implement best practices.
• Support process audits and ensure adherence to company policies and regulatory requirements.
• Track key process metrics and prepare regular reports for management.
• Assist in the development and rollout of new process initiatives and technology implementations.
• Provide administrative and analytical support to process managers and team leads.
• Train and guide employees on process standards and continuous improvement methods.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience: 13 years of experience in process coordination, operations, or project support.
• Technical Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint); experience with workflow management tools (e.g., SAP, Jira, Asana, Trello) is an advantage.
• Soft Skills:
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Analytical thinking with a problem-solving mindset.
  • Detail-oriented with the ability to handle multiple tasks simultaneously.

Key Performance Indicators (KPIs)

• On-time process completion rate
• Process accuracy and compliance rate
• Reduction in process bottlenecks or errors
• Internal stakeholder satisfaction

Working Conditions

• Standard office environment (with potential for hybrid/remote flexibility).
• May require coordination across multiple time zones or departments.