Process Coordinator

KCP Gauging Technology Private Limited; Aurangabad; On-site; INR 300,000 - 500,000; Full time

Job summary

KCP Gauging Technology Private Limited, a precision-driven gauge manufacturer headquartered in Aurangabad, invites applications for a production operations coordinator. The role focuses on end-to-end order tracking, timely delivery, and data integrity in a high-precision environment.

Candidate will act as an auditor, maintain process compliance, and serve as a communication bridge between sales and production to ensure smooth operations and continuous improvement.

Qualifications

• Track all orders and monitor their movement.
• Audit data accuracy and ensure complete records.
• Escalate bottlenecks and manage problem-solving flow.
• Coordinate with DOER, supervisor and sales/production teams.
• Maintain timely delivery by tracking dates and progress.

Responsibilities

• Track all orders from confirmation to delivery.
• Monitor production progress and update timelines.
• Audit systems for data accuracy and completeness.
• Identify bottlenecks and communicate with management.
• Track 12-week plan and daily output; report in real time.
• Act as a communication bridge between sales and production.

Skills

Order tracking

Auditing

Process monitoring

Communication

Ticketing system

Problem solving

Tools

O2D

PMS

CRM

Job description

Waluj, Aurangabad, India | Posted on 01/31/2026

KCP is a precision-driven, globally trusted manufacturer of gauges and metrology solutions, with a legacy of over 26 years. Headquartered in Aurangabad, we serve industries like aerospace, automotive, EV, and manufacturing with customized, high-accuracy products. With a growing international presence and a strong customer-first ethos, KCP is on a mission to become a benchmark in engineering excellence and customer retention.

Job Description

1. Order Tracking and Monitoring

• Ensureall orders are tracked accurately from order confirmation to delivery.
• Monitorthe status and movement of each job in the production process.
• Maintainup-to-date records of job timelines and progress.
• Monitorthe accuracy of the task performed using spot audits every day.

2. Timeliness and Follow-Up

• Identifyand track pending jobs and their time delays.
• Remindand follow up with doers for delayed jobs.
• Ensuretimely resolution of support tickets in coordination with problem solvers.
• UseO2D, PMS, dashboards for tracking. In case systems are down, performmanual tracking.

3. System Monitoring and Compliance

• Regularlymonitor FMS, Checklists, PMS, Purchase FMS, and IMS for compliance andupdates.
• Ensurefull kitting processes are followed with the help of DEO.
• Auditsystems to ensure accuracy and completeness of data.

4. Bottleneck Identification and Resolution

• Identifybottlenecks in the production process and communicate them to management.
• Followup on identified issues to ensure they are resolved promptly.
• Maintainsupport tickets and coordinate resolution efforts.

5. Target vs. Actual Production Tracking

• Trackthe 12-week plan and the daily output.
• Presentthe challenges to MD in real time (on the same day).

6. Communication and Coordination

• Actas a communication bridge between sales and production departments.
• Providestatus updates and delivery dates to CRMs and other stakeholders.
• Ensurethat all relevant parties are informed of job statuses and any issues.

7. Support Ticket Management

• Maintainand monitor the support ticket system.
• Ensuretimely and effective resolution of issues raised through support tickets.

Coordinate with relevant problem solvers toresolve problems efficiently.

Requirements

• Trackall the orders in the company and know each job and its movement in theorganization.
• Trackpending jobs and their time delays.
• Bemajorly accountable for on-time delivery by tracking delivery datesand monitoring progress.
• Functionas an auditor , not a data collector.
• Auditand follow up on all processes and tasks.
• Checkif all data is collected and correct.
• Trackeach step, identify where work is stuck or deviated, and escalatappropriately.
  
• Politelyremind and communicate targets to relevant personnel.
• Workone level above the DOER (if DOER is an operator, contact theirsupervisor; if DOER is an officer, contact them directly).
• Incase of problems, identify who can solve them, raise a Help Ticket(H.T.) , assign it to the concerned person, and follow up untilresolved.
• Takeconfirmation from the DOER once the issue is resolved.
• Anycorrective action in planning can only be taken by the planner.
• Competitivecompensation with performance-based increments
• Exposureto a high-precision manufacturing ecosystem
• On-the-jobtraining and skill-building opportunities
• Professionaland growth-focused work culture
• Long-termcareer path within operations and process excellence