Process coordinate ( Rohtak)

Naukripay; Rohtak; Hybrid; INR 400,000 - 600,000; Full time

Job summary

Naukripay in India is seeking a Process Coordinator to oversee and coordinate operational processes to improve efficiency, quality, and compliance across departments. This role offers hybrid work arrangements and opportunities to drive measurable improvements across teams.

You will document procedures, monitor workflows, track KPIs, and work with cross-functional teams to ensure consistent execution and continuous improvement across the organization.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2–5 years of experience in operations, process coordination, or a similar role.
• Strong organizational and analytical skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Lean, Six Sigma, or Kaizen is preferred.

Responsibilities

• Coordinate and monitor daily operational processes.
• Develop, maintain, and update process documentation, policies, and SOPs.
• Identify process inefficiencies and recommend improvements.
• Track KPIs and prepare performance reports.
• Collaborate with various departments to ensure process compliance and consistency.
• Assist in implementing new systems, tools, and process improvements.
• Conduct process audits and ensure adherence to company standards and regulations.
• Support project management activities related to operational improvements.
• Train employees on new or updated processes and procedures.
• Resolve process-related issues and escalated concerns when necessary.

Skills

Process improvement

Project coordination

Data analysis and reporting

Problem-solving

Time management

Team collaboration

Documentation and record management

Communication and presentation skills

Education

Bachelor's degree in Business Administration, Operations Management, or a related field

Tools

Microsoft Office Suite (Excel, Word, PowerPoint)

ERP systems

Workflow management systems

Job description

A Process Coordinator is responsible for coordinating, monitoring, and improving business processes to ensure operations run efficiently and meet organizational goals. They work across departments to streamline workflows, track performance, and support continuous improvement initiatives.

Process Coordinator Job Description

Job Title: Process Coordinator

Job Summary: The Process Coordinator oversees and coordinates operational processes to improve efficiency, quality, and compliance. This role involves monitoring workflows, identifying areas for improvement, documenting procedures, and collaborating with cross-functional teams to ensure consistent execution of business processes.

Key Responsibilities:

• Coordinate and monitor daily operational processes.
• Develop, maintain, and update process documentation, policies, and standard operating procedures (SOPs).
• Identify process inefficiencies and recommend improvements.
• Track key performance indicators (KPIs) and prepare performance reports.
• Collaborate with various departments to ensure process compliance and consistency.
• Assist in implementing new systems, tools, and process improvements.
• Conduct process audits and ensure adherence to company standards and regulations.
• Support project management activities related to operational improvements.
• Train employees on new or updated processes and procedures.
• Resolve process-related issues and escalated concerns when necessary.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2–5 years of experience in operations, process coordination, or a similar role.
• Strong organizational and analytical skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP or workflow management systems is an advantage.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen is preferred.

Key Skills:

• Process improvement
• Project coordination
• Data analysis and reporting
• Problem-solving
• Time management
• Team collaboration
• Documentation and record management
• Communication and presentation skills

Working Conditions:

• Typically office-based or hybrid work environment.
• Standard business hours, with occasional overtime during project implementation or process changes.

Career Progression:

A Process Coordinator can advance to roles such as: