Job Title: Process Coordinator
Location: Faridabad
Department: MDO
Reports To: MDO Head
Experience: 0-3 years
Employment Type: Full-Time
Industry - Any
Role Overview:
The Process Coordinator will be responsible for monitoring, coordinating, and continuously improving assigned processes to ensure timely execution, quality standards, and team productivity. The role demands meticulous follow-up, data tracking, cross-functional coordination, and a proactive approach to identifying and implementing improvements.
Key Responsibilities:
- 1. Process Efficiency & Follow-up
- Ensure smooth execution of assigned processes within defined turnaround times (TAT).
- Conduct rigorous follow-ups with relevant stakeholders to avoid delays and process gaps.
- Identify bottlenecks and streamline workflows to enhance process efficiency.
- 2. Quality Management
- Monitor and maintain quality standards across all process checkpoints.
- Regularly update and manage tracking sheets such as Pre-CSD, Post-CSD, and Detailing DPR on Google Sheets or other tools.
- Identify root causes of defects or errors and coordinate for corrective actions.
- 3. Team Coordination
- Facilitate communication between cross-functional team members to ensure seamless task execution.
- Assign tasks, monitor progress, and address coordination issues proactively.
- Provide support to team members and help resolve roadblocks.
- 4. Continuous Improvement
- Collect feedback from team members and stakeholders to identify areas for improvement.
- Use data and insights to suggest process changes and enhancements.
- Drive implementation of approved process improvements and track their impact.
Qualifications:
- Bachelor s degree in Business Administration, or related field.
- 0-3 years of experience in process coordination, operations.
- Familiarity with Google Workspace, especially Google Sheets.
Key Skills:
- Strong analytical and follow-up skills
- Proficient in process tracking and documentation
- Good communication and interpersonal abilities
- Organized, detail-oriented, and deadline-driven
Salary & Benefits:
- Competitive salary based on experience.
- Opportunities for career growth & training.