Process Coordinator

Vivre Panels; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Vivre Panels in Kolkata is seeking a Process Coordinator (MDO) to translate organizational decisions into disciplined execution. The role focuses on process documentation, workflow management, SOP implementation, task tracking, audits, and cross‑functional follow‑ups to drive accountability.

You will maintain dashboards, track timelines, prepare MoMs, and conduct audits to identify gaps and drive continuous improvements in a 6‑day work week at Salt Lake Sector V, Kolkata.

Qualifications

• Experience in documenting processes and maintaining SOPs.
• Strong ability to track tasks, timelines, and accountability across functions.
• Knowledge of governance and compliance principles in operations.

Responsibilities

• Maintain and monitor FMS, trackers, and execution dashboards.
• Track planned vs. actual timelines and ensure timely completion of tasks.
• Create, update, and maintain SOPs and workflow documentation.
• Coordinate with departments to monitor progress and resolve execution gaps.
• Prepare meeting agendas, record Minutes of Meeting (MoMs), and track action items to closure.
• Conduct process audits, identify deviations, and recommend corrective actions.
• Escalate unresolved delays and ensure timely resolution.
• Identify process bottlenecks and propose efficiency improvements.
• Drive accountability through structured follow‑ups and cross‑functional coordination.

Skills

Process Coordination

PMO

Operations Excellence

Governance

Compliance

Tools

Microsoft Excel

Google Sheets

Microsoft Office

Job description

Process Coordinator (MDO)
Department: Management Development Office (MDO)
Reporting To: Director
Employment Type: Full-Time
Working Days: 6 Days a Week (Monday - Saturday)
Location: Salt Lake Sector V, Kolkata

Role Overview

We are looking for a highly organized and execution‑driven Process Coordinator to ensure organizational decisions are translated into disciplined execution. This role focuses on process documentation, workflow management, SOP implementation, task tracking, audits, and cross‑functional follow‑ups to drive accountability across the organization.

Key Responsibilities

• Maintain and monitor FMS, trackers, and execution dashboards.
• Track planned vs. actual timelines and ensure timely completion of assigned tasks.
• Create, update, and maintain SOPs and workflow documentation.
• Coordinate with departments to monitor progress and resolve execution gaps.
• Prepare meeting agendas, record Minutes of Meeting (MoMs), and track action items to closure.
• Conduct process audits, identify deviations, and recommend corrective actions.
• Escalate unresolved delays and ensure timely resolution.
• Identify process bottlenecks and recommend improvements to enhance operational efficiency.
• Drive accountability through structured follow‑ups and cross‑functional coordination.

Candidate Profile

• 2-6 years of experience in Process Coordination, PMO, Operations Excellence, Business Process Management, Governance, or Compliance.
• Strong follow‑up, coordination, and stakeholder management skills.
• Excellent documentation, analytical, and problem‑solving abilities.
• Proficient in Microsoft Excel, Google Sheets, and Microsoft Office.
• Ability to influence teams without direct reporting authority.
• Highly organized, detail‑oriented, and execution‑focused.