Process Coordinator

Fristam Pumps; Pune District; On-site; INR 450,000 - 650,000; Full time

Job summary

Fristam Pumps is seeking a detail-oriented Process Coordinator to manage end-to-end order management and coordinate with cross-functional teams to ensure timely order execution and customer satisfaction.

The role involves maintaining operational data in SAP B1, preparing MIS reports, monitoring order progress, supporting production planning, and ensuring smooth communication between Sales, Production, Logistics, Procurement, and Customers.

Qualifications

• 3–6 years of experience in order management, process coordination, customer operations, or sales coordination within manufacturing or engineering.
• Graduate in commerce, business administration, operations, engineering, or related discipline.
• SAP Business One knowledge preferred.

Responsibilities

• Manage end-to-end order management from order receipt to dispatch.
• Coordinate with Sales, Production, Logistics, Procurement, and Customer teams for timely fulfillment.
• Prepare MIS reports (Daily/Weekly/Monthly) for operations review.
• Maintain customer master data, pricing, sales orders, and dispatch records in SAP B1.
• Provide order status updates and delivery coordination with customers.
• Monitor backlog, workflow status, and dispatch schedules.
• Support production planning through order tracking and execution monitoring.
• Develop operational trackers and dashboards using Advanced Excel/Google Sheets.
• Ensure data accuracy and maintain audit documentation.

Skills

Order management

Process coordination

Customer operations

Sales coordination

Education

Graduate in commerce/BA/engineering

Tools

SAP Business One

Job description

!!!! Urgent Opening !!!!

Job Title: Process Coordinator

Location: Chakan Phase 2

Experience Required:

3–6 years of experience in Order Management, Process Coordination, Customer Operations, or Sales Coordination within a manufacturing or engineering environment.

Qualification:

• Graduate in Commerce, Business Administration, Operations, Engineering, or a related discipline.
• SAP Business One (SAP B1) knowledge will be preferred.

Contact :-

Hr Tejaswini

8855075289

Job Summary:

We are looking for a detail-oriented and proactive Process Coordinator to manage end-to-end order management activities and coordinate with cross-functional teams to ensure timely order execution and customer satisfaction. The role involves maintaining operational data in SAP B1, preparing MIS reports, monitoring order progress, supporting production planning, and ensuring smooth communication between Sales, Production, Logistics, Procurement, and Customers.

Key Responsibilities:

• Manage end-to-end Order Management activities from order receipt through dispatch execution.
• Coordinate with Sales, Production, Logistics, Procurement, and Customer teams to ensure timely order fulfillment.
• Prepare Daily, Weekly, and Monthly MIS reports for operational tracking and management review.
• Maintain customer master data, pricing records, sales orders, dispatch records, and operational data in SAP Business One (SAP B1).
• Support customer operations by providing order status updates, delivery coordination, and timely customer communication.
• Monitor order backlog, workflow status, dispatch schedules, and operational performance metrics.
• Support Production Planning activities through order tracking and execution monitoring.
• Develop operational trackers, dashboards, and reports using Advanced Excel and Google Sheets.
• Perform data validation and reporting accuracy checks to ensure reliable operational reporting.
• Maintain audit documentation and operational records in compliance with company procedures.
• Coordinate with internal stakeholders to ensure smooth workflow execution and timely issue resolution.
• Identify process improvement opportunities to enhance operational efficiency and customer service.

Key Skills:

• Strong Order Management and Process Coordination skills.
• Experience working with SAP Business One (SAP B1) or any ERP system.
• Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Reports, Dashboards).
• Knowledge of Google Sheets.
• Excellent communication and coordination skills.
• Strong analytical and problem-solving abilities.
• Good organizational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• High attention to detail and data accuracy.

Preferred Industry:

Manufacturing, Engineering, Industrial Equipment, Pumps, Valves, Process Equipment, Automotive, Pharma, or FMCG.