Process Assurance Executive

Aspire Systems; Ernakulam; Híbrido; INR 900 000 - 1 500 000; Tempo integral

Resumo da oferta

Aspire Systems is seeking a Process Compliance Specialist to conduct quality audits, health check-ups, and reviews. You will guide project teams in process compliance and apply lifecycle models such as Waterfall, Iterative, and Agile to projects.

You will work toward ISO, ISMS, and PMS certifications, consolidate defects, perform defect analysis, and drive process improvement opportunities. The role includes mentoring teams, maintaining training materials, and providing metrics and dashboards

Qualificações

• Experience in conducting quality audits and health checks of processes.
• Guide project teams in adhering to defined processes and lifecycle models (Waterfall, Iterative, Agile).
• Support corporate initiatives for ISO, ISMS, PMS certifications.

Responsabilidades

• Consolidate defects and perform defect analysis.
• Identify, analyse, and monitor opportunities for process improvements.
• Participate in project kickoff meetings and define process checkpoints.

Conhecimentos

Quality audits

Process improvement

Lifecycle models

ISO/ISMS

Defect analysis

Metrics & reporting

Ferramentas

Audit database

Dashboards

Descrição da oferta de emprego

Role & responsibilities

• Responsible for conducting quality audits, Process health check-ups for and

reviews.

• Responsible for guiding the project teams in process compliance
• Knowledge of lifecycle models and development/ Testing/ Support/ ITIAS

processes and Lifecycle models such as Waterfall, Iterative, Agile .

• To work towards the corporate initiative certification for ISO, ISMS, PMS.
• Responsible for Consolidation of defects and conduct defect analysis.
• Responsible for being actively involved in process improvement techniques
• Responsible for Identifying, analysing, and monitoring performance

improvement opportunities/ project pipeline in process areas.

• Participate Project Kick off meetings
• Responsible Identification of Process & check points for the project.
• Identification of Process tailoring / Light weight process for the project based

on the project/ client needs

• Mentor / Motivate / Orient process to the Project team by creating /

maintaining/Updating the training materials, Process Assets Library, Audit database

and Dashboards to provide reports/indicators for QMS Management representative

meetings.

• Define / Select Metrics appropriate to the Project ensure collection of metrics,

Validate Metrics based on the Aspire life cycles followed.

• Collect Metrics and send it to PA Manager for consolidation for Quality Status

report/ MR meetings Account Level Reviews

• Review QMS/ISMS/PMS status in the Project
• Prepare Review findings and report to Service line Owners and DMs
• Work with Project Manager/ Project leaders in for carrying out the internal

audits and to adapt a proactive approach for detecting and sharing opportunities for

improvements from the audits/ Review.

• Participate Monthly Status Review meetings and provide suggestions for

continual improvements

• Participate in corporate initiatives as and when required Ensure complete security of company confidential information.
• Provide risk facilitation at project level
• Follow-ups and provide support for NC /Finding closure
• Conduct retrospection meeting and share the best practices/ Lessons learnt

across organization

• Tracking the customer feedback on time in aligned with the project teams and

come out with the RCA for the rating received from the Client.