Quality Assurance Specialist

First Meridian Business Services; Pune District, Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

First Meridian Business Services is seeking a Quality Assurance Specialist with 6-9 years of experience in process definition and QA/SQA reviews. The role requires knowledge of ISO 9001 and CMMI (preferred), IATF, ASPICE, ISO27001, and familiarity with SDLCs such as Agile and Waterfall.

You will drive process improvements, train project managers, and prepare leadership reports. The candidate should be capable of defining processes, writing QMS documents, and conducting internal audits and

Qualifications

• 6-9 years of relevant experience in QA/SQA within process definition and implementation.
• Experience conducting QA/SQA reviews for projects.
• Knowledge of ISO 9001, CMMI (preferred), IATF, ASPICE, ISO27001.
• Familiarity with SDLCs: Agile, V-Model, Waterfall, Kanban.
• Ability to collect KPIs, perform RCA, and drive actions for improvement.
• Ability to define processes, write QMS documents (Risks Management, Causal Analysis and Resolution, Monitoring and Control, Continuity).
• Experience in internal audits and project reviews.

Responsibilities

• Conduct SQA / QA reviews for projects to evaluate health and report to management.
• Collect KPIs, perform RCA on missed KPIs, guide PMs to implement corrective actions.
• Facilitate QMS processes for project teams and provide template support.
• Conduct process trainings for project managers.
• Drive process improvements across projects.
• Define process flows and create process documentation for QMS.
• Prepare monthly leadership reports with metrics and improvements.

Skills

Quality standards knowledge

QA / SQA reviews

Process definition & implementation

KPIs & RCA

Process facilitation

Report writing & leadership reports

Communication skills

PowerPoint proficiency

Visio experience

Tools

VISIO

Power BI

Job description

Quality Assurance Specialist must have 6 9 years of relevant experience in Process Definition, Process implementation, conducting QA / SQA reviews for projects.

• Must have knowledge on Quality Standards like ISO9001 and CMMi . CMMi implementation experience is preferred. Other relevant standards are IATF , ASPICE , ISO27001.
  
  
  
  • Good to have experience in Software and IT domain project reviews , having knowledge on SDLCs like Agile, V Model, Waterfall, Kanban
  
  
  • The role demands the following activities :
    
    
    
    • Conducting SQA / QA reviews for projects to evaluate the project health and share report with Management on the same.
    
    
    • KPIs collection , analysis, RCA of missed KPIs, handhold project managers to arrive at RCA and actions for improvement.
    
    
    • Process Facilitation to project Managers , enabling them to understand the QMS Processes , templates.
    
    
    • Conduct process trainings for project managers
    
    
    • Drive process improvements in projects
    
    
    • Should be able to define processes and write process documents for the QMS like - Risks Management, Causal Analysis and Resolution, Monitoring and Control, Continuity etc
    
    
    • Prepare Monthly status reports for leadership around metrics, non compliances, process improvements, metrics etc
    
    
    
    
  
  
  
  

Must Have:

• Should be able to define processes flow diagrams (good to have VISIO tool experience) and write process documents, QMS implementation across projects, conducting Internal Audits and reviews of projects, Trainings, Process Facilitation to projects .


• Knowledge & experience on projects with SDLCs like Agile, Waterfall, V Model


• Experience on Risk Management Process, Metrics - Definition, data collection, analysis for RCA and actions. Preparing Dashboards, Reports for Sr Leadership Consumption.


• Experience in process reviews and audits of projects with SDLCs like Agile, V Model, Waterfall , Support


• Good knowledge of Quality and Process Standards Like ISO9001, CMMI V1.3 or CMMIV2.0 .


• Excellent Communication skills


• Adept with Power Point

Good to have:

• Knowledge on Power BI or dashboarding tool


• Knowledge on ISO 14001 , ISO 45001.