Software Quality Assurance Engineer

Datamatics; Mumbai, Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Datamatics is seeking a Quality Assurance and Quality Management Systems professional to lead QMS design, implementation, and audits. The role involves process artefact creation, risk identification, and training across software development and services projects.

The candidate will drive metric collection, establish baselines, and perform root cause analyses to identify and implement continuous improvements within the organization.

Qualifications

• Good understanding of quality assurance methodology and quality management systems.
• Experience implementing QMS aligned with ISO 9001:2015, CMMI, ITIL, and Agile.
• Provide process consultancy for software development and services projects.
• Perform internal quality audits.
• Design and creation of organization process artefacts.
• Facilitate project teams in identifying issues and risks.
• Perform root cause analysis.
• Conduct quality awareness training.
• Prepare project dashboards and monthly status reports.
• Collect and analyse metrics.
• Establish process performance baselines for org metrics.
• Analyse org metrics to identify improvement opportunities.
• Knowledge of statistical process control.
• Establish org-wide measurement processes/program.
• Work with project teams to identify improvement opportunities and assist teams to achieve improvements.
• Conduct trainings on various topics of quality assurance and standards.

Responsibilities

• Audit internal quality processes and ensure compliance with standards.
• Lead root cause analysis and implement corrective actions.
• Prepare dashboards and monthly status reports.
• Deliver QA trainings and awareness programs.
• Drive metrics collection and baseline establishment.

Skills

Quality Assurance

QMS ISO 9001

CMMI

ITIL

Agile Methodologies

Job description

Good understanding of quality assurance methodology, industry standards, design and implementation of quality management systems.

Has good experience on implementation of quality management systems (QMS) in lines with ISO 9001:2015, CMMI, ITIL, Agile Methodologies.

Provide process consultancy independently for software development and services projects

Perform internal quality audits

Design and creation of organization process artefacts

Facilitate project teams in identifying issues and risks.

Perform root cause analysis

Conduct quality awareness training

Prepare project dashboard and monthly status reports.

Have experience in collecting and analysing metrics

Establish process performance baseline for org metrics

Analyse and evaluate org metrics to identify improvement opportunities

Have good knowledge on statistical process control

Establish org wide measurement processes/program

Work with project team to identify improvement opportunities and assist team to achieve the improvements

Conduct trainings on various topics of quality assurance and quality standards