Process Assurance Associate

Aspire Systems; Ernakulam; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Career growth

Flexible work

Job summary

Aspire Systems is seeking a Process Assurance professional with 1–4 years of experience to drive QMS/ISMS implementation, conduct quality audits, and ensure process compliance. You will support ISO certifications and identify process improvements while collaborating with project teams and stakeholders.

The role requires knowledge of ISO 9001 and ISO 27001, GRC practices, and SDLC models. Strong communication skills are essential for mentoring teams and reporting to leadership.

Qualifications

• 1–4 years of experience in Process Assurance.
• Knowledge of QMS and ISO 9001 standards.
• Understanding ISMS/ISO 27001 and related controls.
• Exposure to Governance, Risk & Compliance (GRC) practices.
• Strong verbal and written communication skills.

Responsibilities

• Implement QMS/ISMS/PMS processes across the organization.
• Conduct quality audits and process health check-ups.
• Guide project teams in process compliance.
• Lead internal audits and identify improvement opportunities.
• Prepare reports and metrics for management reviews.
• Coordinate with project teams for NC/Finding closure.

Skills

Process Assurance

QMS & ISO 9001

ISMS & ISO 27001

GRC practices

Communication skills

Job description

Aspire Systems is currently looking for a Process Assurance professional with 1–4 years of experience to drive QMS/ISMS implementation, conduct quality audits, ensure process compliance, support ISO certifications and identify process improvement opportunities. Candidates should have good knowledge of ISO 9001, ISO 27001, GRC practices and software development lifecycle models, along with strong communication skills.

Key Responsibilities:

• Playing active role in implementing QMS/ISMS/PMS process across organization.
• Responsible for conducting quality audits, Process health check-ups and reviews.
• Responsible for guiding the project teams in process compliance.
• Knowledge of lifecycle models and development/ Testing/ Support/ ITIAS processes and Lifecycle models such as Waterfall, Iterative, Agile.
• To work towards the corporate initiative certification for ISO, ISMS, PMS.
• Responsible for Consolidation of defects and conduct defect analysis.
• Responsible for being actively involved in process improvement techniques
• Responsible for Identifying, analyzing, and monitoring performance improvement opportunities/ project pipeline in process areas.
• Participate in Project Kick off meetings,
• Responsible for identification of Process & Check points for the project.
• Identification of Process tailoring / Light weight process for the project based on the project/ client needs.
• Mentor / Motivate / Orient process to the Project team by creating / maintaining/Updating the training materials, Process Assets Library, Audit database, and Dashboards to provide reports/indicators for QMS Management representative meetings.
• Define / Select Metrics appropriate to the Project to ensure collection of metrics, Validate Metrics based on the Aspire life cycles followed.
• Collect Metrics and send it to PA Manager for consolidation for Quality Status report/ MR meetings Account Level Reviews
• Review QMS/ISMS/PMS status in the Project
• Prepare Review findings and report to Service line Owners and DMs
• Work with Project Manager/ Project leaders in carrying out the internal audits and adapting a proactive approach for detecting and sharing opportunities for improvements from the audits/ Review.
• Participate Monthly Status Review meetings and provide suggestions for continual improvements
• Participate in corporate initiatives as and when required.
• Ensure complete security of company confidential information.
• Follow-ups and provide support for NC /Finding closure
• Conduct retrospection meeting and share the best practices/ Lessons learnt across organization
• Tracking the customer feedback on time aligned with the project teams and coming out with the RCA for the rating received from the Client.

Required Skills and Experience:

• 1–4 years of relevant experience in Process Assurance.
• Good knowledge of Quality Management Systems (QMS) and ISO 9001 standards.
• Good understanding of Information Security Management Systems (ISMS), ISO 27001 standards and related controls.
• Exposure to Governance, Risk & Compliance (GRC) practices.
• Strong verbal and written communication skills.

Why Join Aspire Systems

Being an Aspirian means being part of a future-ready, global workplace where you will work on emerging technologies, collaborate with diverse teams, and contribute to meaningful digital transformation initiatives.

We foster innovation, value diverse perspectives, and enable continuous learning and career growth — guided by our philosophy of “Attention. Always.” Aspire also follows a hybrid work model, promoting flexibility, collaboration, and work-life balance.

Learn more about Life at Aspire: https://www.aspiresys.com/careers/life-at-aspire

Our Commitment to Diversity & Inclusion

At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.

Privacy Notice

Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.

Disclaimer

The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Management retains the discretion to add or change the duties of the position at any time