Process Assistant

Amazon; Chennai District; On-site; INR 320,000 - 450,000; Full time

Job summary

Amazon Tamil Nadu facility in Chennai district seeks a Process Associate to support on-time, quality order fulfillment. You will manage daily shift operations, coordinate associates, allocate tasks, and mentor teams on productivity, quality and safety.

This role requires flexible shifts including nights and weekends, the ability to lift up to 22 kg, and fluent English communication. Join a data-driven environment where safety and process discipline are prioritized, with opportunities to

Qualifications

• High school diploma or equivalent required.
• Fluent in English (read, write, speak).
• Will be willing to work flexible shifts including weekends and nights.
• Ability to lift up to 22 kg (49 pounds) and stand for long periods.

Responsibilities

• Daily management of shift and administrative oversight of associates.
• Allocate jobs to associates and monitor productivity and safety.
• Mentor associates on quality and process adherence.
• Conduct 4M and 5S audits at stations.
• Serve as stand-in for Area Manager.

Skills

English fluency

MS Office

Shift work

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Job Description:

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

• Daily Management of shift:
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis
• Stand-in for Area Manager.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience using Microsoft Excel
• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Tamil Nadu - D31

Job ID: A10565359