Presales Specialist

Total Environment Building Systems Pvt Ltd; Bengaluru; Sur place; INR 600 000 - 1 200 000; Plein temps

Résumé du poste

A leading construction company in Bangalore seeks experienced Presales professionals to manage and convert leads. Candidates should have at least 3 years of experience in presales or sales coordination, showcasing excellent communication and interpersonal skills. Responsibilities include driving lead conversion, understanding customer needs, educating clients on projects, and maintaining CRM accuracy. This role is ideal for dynamic individuals in a fast-paced environment.

Qualifications

• 3+ years of experience in presales/customer service/sales coordination.
• Excellent verbal and written communication skills.
• Strong relationship-building abilities.

Responsabilités

• Drive lead conversion by engaging with incoming and outgoing leads.
• Understand client requirements through various communication channels.
• Educate clients about projects, amenities, and pricing.
• Qualify leads based on interest and financial capability.
• Schedule site visits for prospective clients.
• Maintain accurate CRM lead data and follow-up status.
• Provide feedback to marketing on lead quality.
• Prepare reports on lead status and sales coordination.

Connaissances

Excellent communication skills

Strong interpersonal abilities

Ability to multitask

Customer-focused mindset

Problem-solving abilities

Description du poste

At Total Environment, we don’t just build homes—we craft experiences that touch lives. With over 30 years of design-led development, our homes are a rare blend of architecture, nature, and detail. We’re now inviting experienced Presales professionals to join our team.

Experience - 3 - 10 years (Max)

Location: Bangalore (Whitefield)

About the Company: www.total-environment.com

Job Description

• Drive lead conversion by strategically managing and engaging with incoming and outgoing leads across networks.
• Understand customer requirements, budget, and preferences through phone calls, emails, and chats.
• Educate clients about available projects, amenities, pricing, and other relevant details.
• Qualify leads based on interest, readiness, and financial capability.
• Schedule and coordinate site visits for prospective clients with the sales team.
• Maintain and update CRM tools with accurate lead data, follow-up status, and notes.
• Collaborate with the marketing team to give feedback on lead quality and campaign performance.
• Prepare regular reports on lead status, conversion pipeline, and sales team coordination.Maintain high levels of professionalism and service excellence in all client interactions.

Qualifications

• 3+ years of experience in presales/customer service/sales coordination (any industry).
• Excellent communication skills (verbal and written).
• Strong interpersonal and relationship-building abilities.
• Ability to multitask and work in a fast-paced environment.
• Customer-focused mindset with problem-solving abilities.