Presales Executive

Chattels Design LLP; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Chattels Design LLP in Bengaluru is seeking a proactive Presales Executive to join our interior design firm with a startup-style culture. You will be the first point of contact for potential clients—understanding their needs, showcasing our services, and preparing design proposals with the team.

This role requires strong communication, CRM and MS Office skills, and the ability to build rapport quickly. You will engage leads, schedule online consultations, and support the sales team in closing

Qualifications

• 1–3 years of presales or client servicing experience in interior design.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and CRM tools.
• Strong organizational and follow-up abilities.

Responsibilities

• Engage with inbound and outbound leads to understand client requirements for residential interior projects.
• Conduct initial online consultations to capture space details, client preferences, and budget.
• Present company portfolio, design concepts, and offerings clearly and persuasively to prospective clients.
• Follow up with potential clients regularly to provide updates, address queries, and nurture interest.
• Manage and maintain client data in CRM systems to ensure proper lead tracking and reporting.
• Stay updated on industry trends, material innovations, and competitor offerings to support better client conversations.
• Assist the sales team in closing deals by providing all necessary technical and creative inputs.

Skills

Presales experience

Customer engagement

Communication skills

CRM tools

MS Office

Organization

Follow-up skills

Tools

MS Office

CRM tools

Job description

At Chattels Design, we go beyond designing interiors to curate immersive experiences. Since 2019, we have delivered over 3000+ beautifully designed homes across Bangalore, specializing in personalizing spaces to reflect individual lifestyles, personalities, and aspirations. Our design philosophy embodies contemporary minimalism, luxurious elegance, functionality, innovation, and meticulous attention to detail. With branches in Bengaluru and Hyderabad, we provide a seamless, end to end interior journey, from conceptual planning and material selection to custom manufacturing, premium furniture, and elegant furnishings. Led by our Founder & CEO, Ms. Itisha Jalan, we are driven by passion, precision, and purpose, crafting homes that are visually stunning and thoughtfully designed for everyday living.

Job Summary:

We’re looking for a proactive, client-focused Presales Executive to join our interior design firm with a flexible, startup-style culture. You'll be the first point of contact for potential clients—understanding their needs, showcasing our services, and preparing design proposals with the team.

Key Responsibilities:

• Engage with inbound and outbound leads to understand client requirements for residential interior projects.
• Conduct initial consultations (online) to capture space details, client preferences, and budget.
• Present company portfolio, design concepts, and offerings clearly and persuasively to prospective clients.
• Follow up with potential clients regularly to provide updates, address queries, and nurture interest.
• Manage and maintain client data in CRM systems to ensure proper lead tracking and reporting.
• Stay updated on industry trends, material innovations, and competitor offerings to support better client conversations.
• Assist the sales team in closing deals by providing all necessary technical and creative inputs.

Required Skills & Qualifications:

• 1–3 years of experience in presales, customer engagement, or client servicing—preferably in interior design.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in MS Office and CRM tools.
• Strong organizational and follow-up skills.

Preferred Qualifications:

• Experience in working with residential interior projects.
• Basic knowledge of materials, finishes, furniture, and design styles.