Presales Solution Architect Microsoft Dynamics 365

Happiest Minds Technologies; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Happiest Minds Technologies in Bengaluru seeks a Presales Solution Architect for Microsoft Dynamics 365, Business Central, Commerce and Power Platform. You will lead customer discovery workshops and design end-to-end architecture across ERP, CRM, Commerce, and data platforms.

The ideal candidate has 10–15 years in Microsoft Business Applications presales, strong stakeholder engagement, and experience with solution demos, estimations and RFP responses. Bengaluru on-site role.

Qualifications

• Seasoned presales professional with 10–15 years of experience in Microsoft Business Applications solution architecture and presales.

Responsibilities

• Lead customer discovery workshops and business process assessments.
• Design end-to-end ERP, CRM, Commerce, and Power Platform solution architectures.
• Conduct fit-gap analysis and recommend best-fit Microsoft solutions.
• Drive presales activities including demos, solutioning, estimations, proposals, and RFP responses.
• Architect omnichannel Commerce solutions integrating ERP, CRM, BC, eCommerce, POS, and third-party platforms.
• Present solutions to customer stakeholders and support pursuit teams during proposals and strategic engagements.

Skills

Presales

Dynamics 365

ERP Architecture

CRM

Power Platform

Azure

Job description

Presales Solution Architect - Microsoft Dynamics 365

Location : Bengaluru

We have an open requirement for a Presales Solution Architect Microsoft Dynamics 365, Business Central, Commerce & Power Platform.

We are looking for a seasoned professional with 1015+ years of overall experience, in Microsoft Business Applications solution architecture and presales, with expertise across:

• Dynamics 365 Finance & Supply Chain Management (ERP)
• Dynamics 365 Customer Engagement (CRM)
• Dynamics 365 Business Central (BC)
• Dynamics 365 Commerce
• Microsoft Power Platform
• Azure Integration & Data Platforms

Key expectations from the role:

• Lead customer discovery workshops and business process assessments
• Design end-to-end ERP, CRM, Commerce, and Power Platform solution architectures
• Conduct fit-gap analysis and recommend best-fit Microsoft solutions
Drive presales activities including demos, solutioning, estimations, proposals, and RFP responses
• Architect omnichannel Commerce solutions integrating ERP, CRM, BC, eCommerce, POS, and third-party platforms
• Present solutions to customer stakeholders and support pursuit teams during proposals and strategic engagements

Preferred candidate profile:

• Strong customer-facing consulting and presales experience
• Experience preparing solution proposals, estimates, and executive presentations
• Microsoft certifications in Dynamics 365 and/or Power Platform preferred
• Industry experience in Retail, Manufacturing, Distribution, Consumer Goods, or Services will be an advantage