SENIOR ARCHITECT - MS Dynamics 365 Business Central

Happiest Minds Technologies; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Happiest Minds Technologies is seeking a Senior Presales Solution Architect in Bengaluru to lead discovery, design end-to-end Dynamics 365, Power Platform, and Azure-based architectures. You will drive demos, estimations, and RFP responses, collaborating with client stakeholders and pursuit teams.

The role emphasizes strong customer-facing consulting, solution proposals, and executive presentations across ERP, CRM, Commerce, and related platforms in Retail, Manufacturing, Distribution, and

Qualifications

• Seasoned professional with 10–15+ years of experience in presales and solution architecture.
• Expertise in Microsoft Business Applications including Dynamics 365 modules.
• Experience leading customer discovery, workshops, and architecture design.

Responsibilities

• Lead customer discovery workshops and business process assessments.
• Design end-to-end ERP, CRM, Commerce, and Power Platform solution architectures.
• Conduct fit-gap analyses and recommend best-fit Microsoft solutions.
• Drive presales activities including demos, solutioning, estimations, proposals, and RFP responses.
• Architect omnichannel Commerce solutions integrating ERP, CRM, BC, eCommerce, POS, and third-party platforms.
• Present solutions to customer stakeholders and support pursuit teams during proposals and strategic engagements.

Skills

Lead workshops and discovery

Solution architecture

Presales leadership

Proposal creation

Client engagement

Demos and presentations

Estimations and RFP responses

Education

Bachelor's degree in Engineering or Computer Science

Tools

Microsoft Dynamics 365

Power Platform

Azure Integration

ERP/CRM integration

Job description

We have an open requirement for a Presales Solution Architect ? Microsoft Dynamics 365, Business Central, Commerce & Power Platform.

We are looking for a seasoned professional with 10?15+ years of overall experience, Microsoft Business Applications solution architecture and presales, with expertise across:

• Dynamics 365 Finance & Supply Chain Management (ERP)
• Dynamics 365 Customer Engagement (CRM)
• Dynamics 365 Business Central (BC)
• Dynamics 365 Commerce
• Microsoft Power Platform
• Azure Integration & Data Platforms

Key expectations from the role:

• Lead customer discovery workshops and business process assessments
• Design end-to-end ERP, CRM, Commerce, and Power Platform solution architectures
• Conduct fit-gap analysis and recommend best-fit Microsoft solutions
• Drive presales activities including demos, solutioning, estimations, proposals, and RFP responses
• Architect omnichannel Commerce solutions integrating ERP, CRM, BC, eCommerce, POS, and third-party platforms
• Present solutions to customer stakeholders and support pursuit teams during proposals and strategic engagements

Preferred candidate profile:

• Strong customer-facing consulting and presales experience
• Experience preparing solution proposals, estimates, and executive presentations
• Microsoft certifications in Dynamics 365 and/or Power Platform preferred
• Industry experience in Retail, Manufacturing, Distribution, Consumer Goods, or Services will be an advantage