Lead Solutions Architect

dentsu; Bengaluru; On-site; INR 4,200,000 - 6,600,000; Full time

Job summary

Dentsu Apac in Bangalore is seeking a senior Solution Architect to design end-to-end architectures for Microsoft Dynamics ERP/CRM and related platforms. You will guide projects, manage governance, and ensure secure, scalable integrations across Sales, Project Operations, and Finance & Operations.

You will lead workshops, define standards, and collaborate with stakeholders to align technology with business goals while driving continuous improvement and innovation using D365, Azure, and modern

Qualifications

• 15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation.
• 12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement.
• Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory.
• Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware.
• Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents.
• Experience delivering using Agile methodologies.
• Experience with Continuous Integration/DevOps methodology using Azure DevOps.
• Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow.
• Excellent analytical and problem-solving skills.
• Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration.

Responsibilities

• Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations
• Drive solution shaping, including requirement workshops, estimations, solution design and delivery
• Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity
• Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making
• Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards
• Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios
• Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams
• Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency

Skills

Microsoft Dynamics

ERP/CRM

D365 F&O

APAC experience

Agile methodologies

Azure DevOps

Integration platforms

ServiceNow

Tools

Logic Apps

Boomi

SnapLogic

Azure DevOps

Job description

The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both internal and external, shepherding it through the relevant governance.

Job Description:

Key Accountabilities

• Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations
• Drive solution shaping, including requirement workshops, estimations, solution design and delivery
• Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity
• Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making
• Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards
• Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models
• Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios
• Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams
• Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency

Professional Knowledge/Skills

• 15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation
• 12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
• Experience with D365 Implementation for APAC countries
• Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory.
• Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware
• Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
• Experience delivering using Agile methodologies
• Experience with Continuous Integration/DevOps methodology using Azure DevOps
• Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow.
• Excellent analytical and problem-solving skills.
• Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration.

Personal attributes

• A 'can do' attitude that is delivery focused
• The ability to engage & lead others from a technical perspective
• The tenacity to ensure desired outcomes are achieved
• Must be able to work independently and in a team environment
• The ability to communicate well on both a business and technical level

Location:

Bangalore

Brand:

Dentsu Apac

Time Type:

Full time

Contract Type:

Permanent