Presales Sales Executive

Arcis E Services; Dadri, Gurugram District; On-site; INR 250,000 - 450,000; Full time

Job summary

Arcis E Services in India is seeking a dynamic sales associate to handle inquiries from prospective property buyers and to drive lead conversion.

You will manage multi-channel queries, qualify leads, schedule and coordinate site visits with the sales team, and ensure smooth handover of qualified leads.

A customer‑focused communicator with strong organizational skills will thrive in this fast-paced real estate environment.

Responsibilities

• Handle inbound and outbound calls from prospective property buyers.
• Respond to enquiries received through websites, property portals, digital campaigns, WhatsApp and other channels.
• Understand customer requirements including budget, preferred location, property type and purchase timeline.
• Explain project details such as location, configurations, pricing, amenities, specifications and payment plans.
• Qualify leads based on customer interest, budget and buying intent.
• Conduct regular follow-ups with prospective customers.
• Schedule and coordinate site visits with the sales team.
• Ensure proper handover of qualified leads to the sales team.
• Handle customer questions and objections professionally.
• Maintain accurate lead and follow-up records in CRM.

Job description

Role & responsibilities

Key Responsibilities

• Handle inbound and outbound calls from prospective property buyers.
• Respond to enquiries received through websites, property portals, digital campaigns, WhatsApp and other channels.
• Understand customer requirements including budget, preferred location, property type and purchase timeline.
• Explain project details such as location, configurations, pricing, amenities, specifications and payment plans.
• Qualify leads based on customer interest, budget and buying intent.
• Conduct regular follow-ups with prospective customers.
• Schedule and coordinate site visits with the sales team.
• Ensure proper handover of qualified leads to the sales team.
• Handle customer questions and objections professionally.
• Maintain accurate lead and follow-up records in CRM.

Preferred candidate profile