Pre Sales Executive

Aadhithya Mohan Properties; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Aadhithya Mohan Properties in Chennai is seeking a dynamic Real Estate Sales Associate to handle customer enquiries from calls, digital campaigns, and website inquiries, and to generate interest in projects. You will qualify leads, coordinate site visits, and maintain CRM data for timely follow-ups.

The role requires strong phone communication, a proactive follow-up approach, and the ability to convert enquiries into qualified leads and site visits, with a customer-focused attitude and high

Qualifications

• Confident and comfortable speaking with customers over the phone.
• Highly energetic and target-driven.
• Willing to make a high volume of calls and conduct regular follow-ups.
• Prior experience in real estate pre-sales or property sales will be an advantage.
• Strong ability to convert enquiries into qualified leads and site visits.
• Professional attitude with a customer-focused approach.

Responsibilities

• Handle enquiries from customers through calls, digital campaigns, website inquiries, and other lead sources.
• Make outbound calls to prospective customers and generate interest in the company's real estate projects.
• Understand customer requirements such as budget, preferred location, property type, and investment purpose.
• Explain project details, location advantages, pricing, amenities, payment plans, and other relevant information to customers.
• Qualify leads based on customer requirements, budget, purchase intent, and timeline.
• Schedule site visits and coordinate with the Sales Team for further follow-up.
• Follow up with prospective customers regularly through calls and WhatsApp.
• Maintain accurate and updated customer information in the CRM/lead management system.
• Ensure timely follow-up on all assigned leads.
• Coordinate with the Sales Team and Team Leader regarding qualified leads and site visit requirements.
• Track lead status and update call remarks, follow-up dates, and customer responses.
• Achieve daily, weekly, and monthly calling and lead-generation targets.
• Work towards achieving site visit and conversion targets.
• Handle customer queries professionally and provide accurate project information.
• Maintain a positive and professional relationship with prospective customers.
• Prepare and share daily/weekly reports as required by the Team Leader or Head.

Skills

Phone conversation

Target-driven

Lead generation

Real estate pre-sales

Lead conversion

Job description

Role & responsibilities

Key Responsibilities

• Handle enquiries from customers through calls, digital campaigns, website enquiries, and other lead sources.
• Make outbound calls to prospective customers and generate interest in the company's real estate projects.
• Understand customer requirements such as budget, preferred location, property type, and investment purpose.
• Explain project details, location advantages, pricing, amenities, payment plans, and other relevant information to customers.
• Qualify leads based on customer requirements, budget, purchase intent, and timeline.
• Schedule site visits and coordinate with the Sales Team for further follow-up.
• Follow up with prospective customers regularly through calls and WhatsApp.
• Maintain accurate and updated customer information in the CRM / lead management system.
• Ensure timely follow-up on all assigned leads.
• Coordinate with the Sales Team and Team Leader regarding qualified leads and site visit requirements.
• Track lead status and update call remarks, follow-up dates, and customer responses.
• Achieve daily, weekly, and monthly calling and lead-generation targets.
• Work towards achieving site visit and conversion targets.
• Handle customer queries professionally and provide accurate project information.
• Maintain a positive and professional relationship with prospective customers.
• Prepare and share daily/weekly reports as required by the Team Leader or Head.

Key Performance Indicators (KPIs)

• Number of calls made per day
• Lead qualification rate
• Qualified leads generated
• Site visits scheduled
• Site visit conversion
• Follow-up effectiveness
• Lead-to-sales conversion
• CRM data accuracy and timely updates
• Achievement of monthly targets

Preferred candidate profile

• Confident and comfortable speaking with customers over the phone.
• Highly energetic and target-driven.
• Willing to make a high volume of calls and conduct regular follow-ups.
• Prior experience in real estate pre-sales or property sales will be an advantage.
• Strong ability to convert enquiries into qualified leads and site visits.
• Professional attitude with a customer-focused approach.