Presales Head (Neral)

Labdhi Lifestyle; Mumbai, Neral; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Labdhi Lifestyle is seeking a capable Pre-Sales lead to head the pre-sales team and operations in Mumbai. The role focuses on optimizing lead qualification, site visits, walk-ins, and booking conversions while monitoring daily calls, follow-ups, and lead generation.

You will manage leads through CRM/SFDC, define KPI targets (calls, qualified leads, site visits, and bookings), and collaborate with Marketing, Sourcing, Direct Sales, Closing, and CRM teams.

Responsibilities

• Lead and manage the complete Pre-Sales team and operations.
• Develop strategies to improve lead qualification, site visits, walk-ins, and booking conversions.
• Monitor daily calling, follow-ups, lead generation, and team performance.
• Manage and track leads through CRM/SFDC.
• Set and monitor team KPIs including calls, qualified leads, walk-ins, site visits, and bookings.
• Coordinate closely with Marketing, Sourcing, Direct Sales, Closing, and CRM teams.
• Conduct regular team reviews, training, and performance improvement sessions.
• Develop effective lead-churning and follow-up strategies.
• Analyze campaign and lead-source performance to improve conversion.
• Prepare daily/weekly/monthly MIS reports for management.
• Ensure minimum lead leakage and maximum customer engagement.
• Drive the team to achieve monthly and project-wise sales targets.

Job description

Key Responsibilities

• Lead and manage the complete Pre-Sales team and operations.
• Develop strategies to improve lead qualification, site visits, walk-ins, and booking conversions.
• Monitor daily calling, follow-ups, lead generation, and team performance.
• Manage and track leads through CRM/SFDC.
• Set and monitor team KPIs including calls, qualified leads, walk-ins, site visits, and bookings.
• Coordinate closely with Marketing, Sourcing, Direct Sales, Closing, and CRM teams.
• Conduct regular team reviews, training, and performance improvement sessions.
• Develop effective lead-churning and follow-up strategies.
• Analyze campaign and lead-source performance to improve conversion.
• Prepare daily/weekly/monthly MIS reports for management.
• Ensure minimum lead leakage and maximum customer engagement.
• Drive the team to achieve monthly and project-wise sales targets.