Presales Head

Adityaram Properties; Chennai District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Adityaram Properties seeks a Pre-Sales Head to lead and scale inside sales, lead qualification, and call center operations. You will own the entire lead lifecycle from initial generation to scheduling site visits and handing off ready prospects to the closing sales team.

Responsibilities include leading a team of pre-sales professionals, refining qualification frameworks, coordinating with marketing, and ensuring CRM hygiene and performance metrics are tracked to optimize campaigns.

Qualifications

• Experience leading pre-sales or telesales teams.
• Familiarity with lead lifecycle and CRM workflows.
• Ability to analyze and optimize sales funnels.

Responsibilities

• Lead inbound and outbound lead flows and set response SLAs.
• Manage, mentor, and coach pre-sales/telesales teams on product knowledge and objections.
• Ensure smooth handover of qualified prospects to closing sales Team.
• Monitor CRM workflows, data accuracy, telephony systems, and daily funnel metrics.
• Track metrics like lead-to-site-visit conversion and call volumes to optimize campaigns.

Skills

Lead lifecycle management

Team leadership

Training/coaching

CRM hygiene

Analytics

Sales coordination

Tools

CRM systems

Telephony systems

Job description

A Pre-Sales Head leads and scales the inside sales, lead qualification, and call center operations. They own the entire lead lifecycle from digital or channel partner generation up to scheduling high-quality site visits and handing off ready prospects to the closing sales team.

Key Responsibilities

• Lead Lifecycle Management: Own inbound and outbound lead flows, setting response time SLAs (speed-to-lead), and refining qualification frameworks.
• Team Leadership & Training: Manage, mentor, and coach pre-sales/telesales managers and executives on product knowledge and objection handling.
• Sales Coordination: Ensure a smooth handover of qualified prospects and confirmed site visits to the closing sales team.
• Operations & CRM Hygiene: Monitor CRM workflows, data accuracy, telephony systems, and daily funnel metrics.
• Performance Analytics: Track key metrics like lead-to-site-visit conversion ratios, call volumes, and drop-offs to optimize campaigns with marketing.

Key Performance Indicators (KPIs)

• Lead response time (Speed-to-lead)
• Lead-to-site-visit conversion rate?? WAIT I**leave**
• Total site visits generated
• CRM data hygiene and process compliance
• Overall team productivity and target achievement