Head - Pre-Sales

Eduplex Consultancy Services; Chennai District; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Eduplex Consultancy Services in Chennai seeks a Head of Pre-Sales with 10–15 years of experience in Real Estate, Pre-Sales, Inside Sales and lead management. Immediate joiners or 30 days notice preferred.

You will lead a target-driven team and own the end-to-end lead funnel from allocation to site-visit generation, while maintaining high data integrity. The role requires strong understanding of funnels, conversion metrics, CRM and sales analytics, and hands-on Sell.do exposure.

Qualifications

• 10–15 years in Pre-Sales / Inside Sales / Lead Management for Real Estate.
• Hands-on experience with CRM and sales analytics.
• Strong leadership of a target-driven Pre-Sales team.
• Experience with lead funnels, conversion metrics, CRM and sales analytics.
• Proven ability to build process-driven, high-performance Pre-Sales operations.

Responsibilities

• Lead management and conversion: Own the lead funnel from allocation to qualification and site-visit generation; drive improvement in contact ability, qualified leads and site-visit conversion while minimising lead leakage and ageing.
• Team Performance: Lead, coach and monitor the Pre-Sales team; drive daily productivity, calling discipline, follow-ups and achievement of defined conversion targets.
• CRM & Data Governance: Ensure accurate and timely updating of Sell.do/CRM, with clear standards for data completeness, lead status, follow-ups and periodic data audits.
• MIS & Analytics: Own the Pre-Sales master tracker and MIS covering lead volumes, untouched leads, ring/no-response, calls, follow-ups, site visits and conversion ratios; provide actionable performance insights to Management.
• Sales & Marketing Coordination: Partner with Sales and Marketing to improve lead quality, campaign effectiveness, lead allocation and seamless handover of qualified prospects to Sales.
• Process & Customer Experience: Establish standardised calling, follow-up and lead-management processes; continuously improve customer engagement and introduce technology/AI-led interventions to enhance productivity and conversion.

Skills

Lead management

CRM proficiency

Team leadership

Sales analytics

MIS reporting

Data governance

Process improvement

Communication

Lead funnel understanding

Tools

Sell.do

Job description

Were Hiring Head - PRE-SALES.

Experience Required:

• 10-15 Years in Pre-Sales / Inside Sales / Lead Management for Real Estate.

Notice Period:

• Immediate Joiners or = 30 Days Preferred.

Job Requirements:

• Site Visit Conversion
• Lead-to-Contact Conversion
• Qualified Lead Conversion
• Untouched/Ageing Leads
• Ring & No-Response %
• Daily Calls & Follow-ups
• CRM/Sell.do Data Accuracy
• Lead Leakage
• Team Productivity
• MIS Accuracy & Timeliness.
• Proven experience managing and scaling a target-driven Pre-Sales team.
• Strong understanding of lead funnels, conversion metrics, CRM and sales analytics.
• Hands‑on experience with CRM platforms; Sell.do exposure preferred.
• Strong people leadership, analytical ability, communication and execution skills.
• High ownership, commercial orientation and ability to build process‑driven, high-performance Pre-Sales operations.

Job Key Responsibilities:

• Lead Management & Conversion:
• Own the lead funnel from allocation to qualification and site-visit generation; drive improvement in contact ability, qualified leads and site-visit conversion while minimising lead leakage and ageing.
• Team Performance:
• Lead, coach and monitor the Pre-Sales team; drive daily productivity, calling discipline, follow-ups and achievement of defined conversion targets.
• CRM & Data Governance:- Ensure accurate and timely updating of Sell.do/CRM, with clear standards for data completeness, lead status, follow-ups and periodic data audits.
• MIS & Analytics:- Own the Pre-Sales master tracker and MIS covering lead volumes, untouched leads, ring/no-response, calls, follow-ups, site visits and conversion ratios; provide actionable performance insights to Management.
• Sales & Marketing Coordination:- Partner with Sales and Marketing to improve lead quality, campaign effectiveness, lead allocation and seamless handover of qualified prospects to Sales.
• Process & Customer Experience:- Establish standardised calling, follow-up and lead-management processes; continuously improve customer engagement and introduce technology/AI-led interventions to enhance productivity and conversion.