Presales Executive

Redbrick Constructions; Chennai District; On-site; INR 350,000 - 500,000; Full time

Job summary

Redbrick Constructions in Chennai invites a proactive Sales/Lead Executive to handle customer enquiries via calls, WhatsApp, and other channels. You will explain residential projects, villas, and plots, and coordinate site visits to qualify leads and drive conversions.

You will collaborate with Sales, Marketing, CRM, Projects and Accounts, maintain records, and support monthly lead-targets with strong communication and follow-up skills. Tamil and English proficiency is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Ability to qualify leads based on requirements and timelines.
• Experience in real estate / construction projects is a plus.

Responsibilities

• Handle incoming customer enquiries and leads through calls, WhatsApp, and other channels.
• Explain project features, pricing, payment plans, and other relevant details.
• Qualify leads based on customer requirements, budget, location, and purchase timeline.
• Coordinate and schedule site visits for prospective customers.
• Follow up with leads regularly and update lead status in the CRM.
• Coordinate with the Sales team and ensure smooth handover of qualified leads.
• Maintain accurate records of customer interactions and follow-ups.
• Assist the Sales team in achieving monthly lead-conversion and sales targets.
• Coordinate with internal teams such as Sales, Marketing, CRM, Projects, and Accounts when required.

Skills

Communication skills

Presentation skills

Customer focus

Tamil/English

Lead follow-up

Real estate knowledge

Tools

MS Office

CRM software

Job description

Role & responsibilities

Handle incoming customer enquiries and leads through calls, WhatsApp, and other channels.

• Understand customer requirements and provide information about residential projects, villas, and plots.
• Explain project features, specifications, pricing, payment plans, and other relevant details.
• Qualify leads based on customer requirements, budget, location, and purchase timeline.
• Coordinate and schedule site visits for prospective customers.
• Follow up with leads regularly and update lead status in the CRM.
• Coordinate with the Sales team and ensure smooth handover of qualified leads.
• Maintain accurate records of customer interactions and follow-ups.
• Assist the Sales team in achieving monthly lead-conversion and sales targets.
• Coordinate with internal teams such as Sales, Marketing, CRM, Projects, and Accounts when required.
• Provide timely responses to customer queries and maintain a professional relationship with prospects.

Required Skills

• Good communication and interpersonal skills.
• Strong convincing and presentation skills.
• Customer-focused approach with good follow-up ability.
• Basic knowledge of real estate / construction projects is preferred.
• Good working knowledge of MS Office and CRM software.
• Ability to handle multiple leads and follow-ups systematically.
• Good Tamil and English communication skills preferred.