Presales Executive

Navin Housing Properties; Chennai; On-site; INR 240,000 - 360,000; Full time

Job summary

Navin Housing Properties in Chennai seeks Executive/Senior Executive Pre-Sales to manage inbound leads, qualify prospects, and schedule site visits. You will explain project details, maintain CRM data, and support the sales team with timely follow-ups. Strong English and Tamil communication is essential.

Fresher or 0–4 years in real estate or related service industries is acceptable. On-site role with growth in a dynamic real estate environment in Chennai.

Qualifications

• Graduate in any discipline.
• 0–4 years of presales/tele-calling/customer service experience.
• Fresher with good communication skills and interest in real estate may apply.

Responsibilities

• Handle incoming calls, online enquiries, and property leads from multiple channels.
• Schedule and confirm customer appointments and site visits.
• Qualify leads based on client preferences, budget, and project suitability.
• Explain project features, amenities, pricing, and other details to prospects.
• Coordinate site visits and handover to sales team.
• Maintain and update lead data in CRM accurately.
• Follow up with leads to drive conversions.
• Share brochures, videos, and information with clients as required.
• Support sales with background info on prospects and site feedback.
• Aim to meet daily, weekly, and monthly call and lead conversion targets.
• Collaborate with digital marketing and field sales for lead mgmt.

Skills

English + Tamil communication

Customer handling

Tele-counselling & persuasion

Sell.do familiarity

MS Office

Fast learner with real estate know-how

Education

Graduate in any discipline

Tools

Sell.do

MS Office

Job description

Executive / Senior Executive Pre Sales
Location: Chennai – Nandanam
Experience: 0 to 4 Years

Key Responsibilities:

• Handle incoming calls, online enquiries, and property leads from various marketing channels.
• Schedule and confirm customer appointments and site-visits.
• Qualify leads based on client preferences, budget, and project suitability.
• Explain project features, amenities, pricing, and other details to prospective customers.
• Coordinate and schedule site visits, ensuring a smooth handover to the sales team.
• Maintain and update lead data in the CRM system accurately.
• Follow up with leads regularly to keep prospects engaged and drive them toward conversion.
• Share project brochures, videos, and relevant information with clients as required.
• Support the sales team by providing background information on prospects and site visit feedback.
• Achieve daily, weekly, and monthly call and lead conversion targets.
• Collaborate with the digital marketing and field sales teams for lead management and feedback.
• Handle customer objections and queries professionally, ensuring a positive brand impression.

Key Skills & Competencies:

• Excellent verbal communication skills in English and Tamil (additional regional languages a plus).
• Strong customer handling and interpersonal abilities.
• Good tele-counselling and persuasion skills.
• Familiarity with Sell.do and MS Office applications.
• Quick learner with the ability to understand and explain real estate project details.
• Target-oriented and self-motivated with a proactive approach.

Educational Qualifications & Experience:

• Graduate in any discipline.
• 0–4 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries.
• Fresher’s with good communication skills and an interest in real estate may also apply.