Presales

ESP Engineered; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

ESP Engineered is looking for a dynamic Pre-Sales Executive in Hyderabad to support their premium luxury real estate project. This role involves managing inbound and outbound leads, qualifying prospects, and coordinating with the sales team. The ideal candidate will have 3–5 years of experience in pre-sales or telesales, excellent communication skills, and a customer-centric mindset. A bachelor's degree is required, and familiarity with CRM tools is preferred.

Qualifications

• 3–5 years of experience in pre-sales/telesales, preferably in real estate.
• Ability to qualify leads based on budget and interest level.
• Experience in handling high-value clients in a professional manner.

Responsibilities

• Handle inbound inquiries from digital platforms and campaigns.
• Make outbound calls to leads and manage follow-up cycles.
• Schedule site visits and coordinate with the sales team.

Skills

Communication skills

Interpersonal skills

Persuasion

Customer-centric mindset

Fluency in English

Fluency in Hindi

Familiarity with CRM tools

Education

Bachelor’s degree in any discipline

Job description

We are looking for a dynamic and customer-focused Pre-Sales Executive to support the sales team for our premium luxury real estate project. The role involves handling inbound and outbound leads, qualifying prospects, and ensuring a seamless first-level engagement with potential buyers.

Key Responsibilities

• Handle inbound inquiries from digital platforms, campaigns, and walk-ins
• Make outbound calls to generated leads and maintain follow-up cycles
• Qualify leads based on budget, timeline, and interest level
• Schedule site visits and coordinate with the sales team
• Maintain accurate records of customer interactions in CRM
• Provide detailed information about the project, pricing, and offerings
• Build and nurture relationships with prospective clients
• Ensure a high level of customer satisfaction and experience
• Meet assigned targets for lead qualification and site visit conversions

Key Requirements

• Bachelor’s degree in any discipline
• 3–5 years of experience in pre-sales / telesales (real estate preferred)
• Strong communication and interpersonal skills
• Fluency in English, Hindi (Telugu is a plus)
• Customer-centric mindset with strong persuasion skills
• Familiarity with CRM tools is an advantage

Preferred Profile

• Experience in luxury or premium real estate projects
• Ability to handle high-value clients professionally
• Target-driven with a proactive attitude