Presales Executive Required for Real Estate Company at Chennai
Chennai City Corporation, India | Posted on 11/04/2026
Department: Sales & Business Development
Employment Type: Full-Time
Experience Required: 1–3 Years
Salary Range: ₹20,000 – ₹30,000 per month, depending on experience,skills, and caliber
Job Summary
We are looking for a dynamic, customer-oriented, andtarget-driven Presales Executive for a real estate business focused on channelpartner and direct property sales.
The candidate will be responsible for handling propertyenquiries, qualifying prospective buyers, coordinating with channel partners,presenting project details, scheduling site visits, maintaining CRM records,and following up with prospective customers until booking and sales closure.
The ideal candidate should have prior experience in realestate presales, inside sales, or channel partner sales, along with excellentcommunication, customer-handling, and follow-up skills.
1. Lead & Enquiry Handling
- Respondpromptly to leads received through channel partners, telephone calls,WhatsApp, websites, property portals, social media, and walk-ins.
- Qualifyprospective buyers based on budget, preferred unit type, purchase purpose(self-use or investment), loan requirements, and purchase timeline.
- Registerleads under the appropriate channel partner and ensure proper leadmanagement.
- Avoidduplicate or disputed lead registrations through accurate recordmaintenance.
2. Sales Pitch & Project Presentation
- Explainproject location, layouts, specifications, amenities, pricing, paymentplans, and applicable approvals such as CMDA, DTCP, and RERA.
- Presentproject advantages, nearby connectivity, growth potential, and relevantcomparisons with competing projects.
- Preparecost sheets, quotations, and booking proposals.
- Provideaccurate project information and assist customers in making informedproperty purchase decisions.
- Recordall leads, channel partner details, call notes, site visits, and follow-updates in the CRM system.
- Updatesales stages regularly, including enquiry, site visit, negotiation,booking, agreement, and registration.
- Generatereports on lead status, site visits, conversions, and channel partnerperformance.
- Maintaineffective usage of MS Excel / Google Sheets, email, and WhatsApp Business.
4. Site Visits & Follow-up Until Closure
- Scheduleand coordinate site visits with prospective buyers and channel partners.
- Followup consistently through calls, messages, and emails after site visits.
- Handlecustomer objections related to pricing, location, possession dates, loanrequirements, and legal clarity.
- Negotiatewithin approved limits and elevate matters to management whereverrequired.
- Facilitateconversion of prospects into confirmed bookings.
- Assistin the collection of token amounts or booking advances as per companyprocedures.
5. Documentation & Team Coordination
- Coordinatewith sales, accounts, legal, banking / loan partners, and site teams.
- Assistbuyers with booking forms, KYC documentation, agreements of sale, and homeloan processing.
- Sharebuyer feedback and market insights with the sales team to improve salesstrategies.
- Ensuresmooth coordination between customers, channel partners, and internaldepartments.
- Ensuresmooth handover of booked customers to post-sales and accounts teams.
- Followup on payment schedules and customer satisfaction.
- Buildand maintain relationships with customers and channel partners to generatereferrals and repeat business.
- Providetimely assistance to customers during the booking and post-bookingprocess.
7. Reporting & Target Achievement
- Submitdaily and weekly reports on leads, site visits, bookings, and follow-ups.
- Achievemonthly targets for site visits and property bookings.
- Maintainaccurate CRM records and ensure timely follow-up completion.
- Monitorlead-to-site-visit and site-visit-to-booking conversion rates.
Required Skills & Qualifications
- Graduatein any discipline. B.Com, BBA, MBA, or equivalent qualification will bepreferred.
- 1–3years of experience in real estate presales, inside sales, or channelpartner sales.
- Hands-onexperience with real estate or general CRM systems such as Zoho,LeadSquared, Salesforce, HubSpot, or similar.
- Strongspoken and written communication skills in English and Tamil.
- Knowledgeof Hindi or Telugu will be an added advantage.
- Proficiencyin MS Excel, Word, PowerPoint, and email communication.
- Basicknowledge of real estate transactions, home loans, registration processes,RERA, and property documentation.
- Goodnegotiation, persuasion, customer relationship management, and follow-upskills.
- Abilityto work in a target-oriented sales environment.
Key Performance Indicators (KPIs)
- Numberof leads generated and qualified through channel partners.
- Lead-to-site-visitconversion rate.
- Site-visit-to-bookingconversion rate.
- Numberof bookings and sales value closed.
- Follow-upcompletion rate.
- CRMdata accuracy and timely updates.
- Channelpartner engagement and relationship management.
Desired Candidate Profile
- Self-motivated,confident, and target-oriented.
- Strongcustomer-handling and communication abilities.
- Disciplinedin follow-ups and sales pipeline management.
- Relationship-orientedwith the ability to work effectively with channel partners.
- Collaborativeand willing to support the sales team.
- Honest,ethical, and professional in dealings with customers and businesspartners.
Compensation
- Compensationwill be finalized based on the candidate’s relevant experience andsuitability for the role.