Walk-in | Tele Caller/ Sales

AR Homes; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

AR Homes, Hyderabad-based corporate office, seeks a Pre-Sales Executive to manage customer enquiries, qualify leads, and support sales with timely information. You will coordinate with the sales team, present project details, and maintain CRM data to drive conversions.

English and Telugu proficiency is essential, with a focus on targets and customer satisfaction. You will handle leads from portals, referrals, and campaigns, scheduling site visits and preparing regular reports to support monthly

Qualifications

• Requires 1–10 years in real estate pre-sales or sales support.
• Practical experience handling property enquiries.
• Knowledge of residential apartments, gated communities, and high-rise projects.
• Experience in lead qualification, CRM management, and site-visit coordination.
• Experience with real estate builders or developers preferred.

Responsibilities

• Handle incoming leads from digital marketing, property portals, referrals and other sources.
• Contact potential buyers and understand their residential property requirements.
• Explain project details, configurations, pricing, amenities and payment plans.
• Provide information about project location, construction status and specifications.
• Qualify leads based on budget, location and purchase timeline.
• Identify genuine buyers and prioritize high-potential enquiries.
• Schedule and coordinate customer site visits.
• Follow up with customers after discussions and site visits.
• Maintain accurate lead information and follow-up details in CRM.
• Coordinate with sales executives and managers for lead conversion.
• Prepare daily, weekly and monthly lead reports.
• Handle customer queries professionally and provide timely information.
• Support the sales team in achieving monthly booking targets.

Skills

Telugu language

English language

Customer relations

Presentation skills

Negotiation

Coordination

Follow-up

Education

Any Graduate

Tools

MS Excel

CRM applications

Job description

Department: Sales & Marketing
Designation: Pre-Sales Executive
Experience: 1 to 10 Years
Industry: Real Estate / Construction
Qualification: Any Graduate
Job Location: AR HOMES Corporate Office

Job Purpose

To manage customer enquiries, understand property requirements, provide project information, qualify potential buyers and coordinate with the sales team to generate business opportunities.

Roles & Responsibilities

1. Handle incoming leads from digital marketing, property portals, referrals and other sources.
2. Contact potential buyers and understand their residential property requirements.
3. Explain project details, apartment configurations, pricing, amenities and payment plans.
4. Provide information about project location, construction status and specifications.
5. Qualify leads based on budget, preferred location and purchase timeline.
6. Identify genuine buyers and prioritise high-potential enquiries.
7. Schedule and coordinate customer site visits.
8. Follow up with customers after initial discussions and site visits.
9. Maintain accurate lead information and follow-up details in CRM.
10. Coordinate with sales executives and managers for lead conversion.
11. Prepare daily, weekly and monthly lead reports.
12. Handle customer queries professionally and provide timely information.
13. Support the sales team in achieving monthly booking targets.

Required Experience

• 1 to 10 years of experience in real estate pre-sales or residential property sales support.
• Practical experience handling property enquiries.
• Knowledge of residential apartments, gated communities and high-rise projects.
• Experience in lead qualification, CRM management and site-visit coordination.
• Experience with real estate builders or developers is preferred.

Required Skills

• Good Telugu and English communication skills.
• Strong customer relationship and presentation skills.
• Basic understanding of residential real estate sales.
• Knowledge of MS Excel and CRM applications.
• Good negotiation and convincing abilities.
• Strong follow-up and coordination skills.

Key Performance Indicators (KPIs)

• Qualified leads handled.
• Customer follow-up efficiency.
• Site visits scheduled and completed.
• Lead-to-site-visit conversion.
• CRM data maintenance.
• Contribution towards monthly sales bookings.

GENERAL REQUIREMENTS

• Candidates must have 1 to 10 years of relevant real estate experience.
• Preference for candidates from residential construction companies and property developers.
• Candidates with only general BPO experience without real estate exposure are not preferred.
• Must be willing to work with monthly targets and sales teams.

Reporting To: Pre-Sales Manager / Sales Manager