Presales Analyst

Novelvox; Faridabad District; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Novelvox is seeking a Presales professional to lead solutioning, client presentations, product demonstrations and POCs for enterprise customers across the Middle East, Saudi Arabia and UK markets. You will own RFP/RFI/SOW processes, translate business needs into effective solutions, and work with Sales, Product Management and Delivery teams to ensure smooth handovers.

Candidates should have 4–6 years in software presales, strong communication and proposal skills, and familiarity with CCaaS,

Qualifications

• 4-6 years of experience in Presales in Software Industry.
• Excellent communication, presentation and documentation skills.
• Strong experience in RFP/RFI/SOW and proposal preparation.
• Ability to develop creative, client-focused solutions for complex business requirements.
• Experience with enterprise customers and SaaS-based solutions.
• Exposure to Banking, Healthcare, Government sectors.
• Knowledge of Contact Center/CCaaS and Telephony solutions.
• Willingness to work according to Middle East and UK business hours.

Responsibilities

• Lead presales activities for RFPs, RFIs and SOWs, including solution design, proposals, presentations and follow-ups.

Skills

Communication

Presentation

Documentation

Tools

Cisco

Genesys

Avaya

Job description

We are looking for a Presales professional responsible for solutioning, client presentations, product demonstrations, proposals and POCs for enterprise customers across the Middle East, Saudi Arabia and UK markets.

Key Responsibilities

• Lead presales activities for RFPs, RFIs and SOWs, including solution design, proposals, presentations and follow-ups.
• Conduct product demonstrations, solution presentations and client discussions.
• Understand client business requirements and translate them into effective solution designs.
• Handle technical/functional evaluations and client objections.
• Support and manage Proof of Concepts (POCs) through the evaluation stage.
• Scope solutions for accurate effort and resource estimation.
• Work closely with Sales, Product Management and Delivery teams throughout the presales cycle.
• Ensure smooth handover of solutions and requirements to delivery teams.
• Provide market and customer insights to support product strategy and future solutions.
• Stay updated on relevant enterprise technology and SaaS trends.
  

Qualifications & Experience

• 4-6 years of Experience in Presales in Software Industry
• Excellent communication, presentation and documentation skills.
• Strong experience in RFP/RFI/SOW and proposal preparation.
• Ability to develop creative, client-focused solutions for complex business requirements.
• Experience with enterprise customers and SaaS-based solutions.
• Exposure to Banking, Credit Union, Healthcare, and Government sectors.
• Knowledge of Contact Center/CCaaS and Telephony solutions such as Cisco, Genesys or Avaya is an advantage.
• Willingness to work according to Middle East and UK business hours. Role & responsibilities