Pre-Sales Tele Consultant (Female Only)

Pravaayu Healthcare; Thane; Presencial; INR 201.000 - 357.000; Jornada completa

Descripción de la vacante

Pravaayu Healthcare in Mumbai is seeking a dynamic Pre-Sales Tele Consultant focused on outbound and inbound client engagement. The role requires strong communication in Gujarati and English, with CRM-powered follow-ups to nurture leads and schedule appointments.

The ideal candidate brings 6 months to 1 year in healthcare or customer-facing roles, proficiency in CRM tools, and excellent listening skills to understand client needs and drive conversions.

Formación

• 6 months to 1 year of experience in a clinic, healthcare, or customer-facing environment.
• Fluency in Gujarati and English is mandatory.
• Strong verbal communication and active listening skills.
• Experience using CRM tools.

Responsabilidades

• Make outbound calls to potential customers to introduce and explain clinic services
• Handle inbound inquiries and follow-up calls with professionalism and empathy
• Maintain accurate records of all interactions using CRM software
• Understand customer needs and provide appropriate service-related information
• Schedule appointments and ensure smooth coordination between clients and clinic staff
• Achieve daily/weekly call and conversion targets
• Work closely with the sales and operations team to enhance customer acquisition
• Provide feedback and suggestions for continuous improvement

Conocimientos

Verbal communication

Active listening

Multilingual Gujarati/English

Phone-based outbound calls

Herramientas

CRM software

Descripción del empleo

Job Summary: We are looking for a dynamic and customer-oriented Pre-Sales Tele Consultant to join our team in Ghatkopar, Mumbai. The ideal candidate will have experience in a clinic or healthcare setup, with strong communication skills in Gujarati and English. The role involves engaging with potential clients over the phone, providing information about our services, and nurturing leads through excellent customer service and CRM follow-ups.

Key Responsibilities

• Make outbound calls to potential customers to introduce and explain clinic services
• Handle inbound inquiries and follow-up calls with professionalism and empathy
• Maintain accurate records of all interactions using CRM software
• Understand customer needs and provide appropriate service-related information
• Schedule appointments and ensure smooth coordination between clients and clinic staff
• Achieve daily/weekly call and conversion targets
• Work closely with the sales and operations team to enhance customer acquisition
• Provide feedback and suggestions for continuous improvement

Required Skills & Qualifications

• Minimum 6 months to 1 year of experience in a clinic, healthcare, or customer-facing environment
• Fluency in Gujarati and English is a must
• Excellent verbal communication and active listening skills
• Experience in Customer Relationship Management (CRM) tools