Telecaller

Kaapro Management Solutions Pvt. Ltd.; Surat; On-site; INR 150,000 - 230,000; Full time

Job summary

Kaapro Management Solutions Pvt. Ltd. in Surat seeks a female Telecaller to make outbound calls, introduce IT solutions, and manage client communications from Jahangirpura. The role focuses on lead qualification and setting demos, with a 10:00–7:00 schedule for a candidate with 0.5–2 years experience and a graduate degree.

The ideal candidate is fluent in Gujarati, Hindi, and English and possesses strong persuasive communication skills to build client relationships via phone and email.

Qualifications

• Graduate in any field.
• Strong verbal fluency in Gujarati, Hindi, and English.
• Basic understanding of IT services, software, and digital solutions.
• Excellent persuasive communication and active listening skills.
• Prior experience in IT telecalling or lead generation is a plus.

Responsibilities

• Conduct outbound calls to prospective business clients.
• Explain key IT offerings: SaaS Products, Customized Software, Automations, AI Agents, and Web/App Development.
• Qualify leads and schedule follow-ups or product demos for sales leads.
• Maintain professional client relationship communications over phone and email.
• Update call logs, client responses, and lead statuses in the database/CRM.

Skills

Verbal communication

Outbound calling

Lead qualification

Education

Graduate

Job description

Job Title: Telecaller Staff / Inside Sales Executive

Location: Jahangirpura, Surat
Gender: Female
Timings: 10:00 AM – 7:00 PM
Experience - 0.5 to 2 years preferred
Qualification: Any Graduate
Languages Required: Fluent in Gujarati, Hindi, and English

Job Overview

We are looking for an articulate and dynamic female Telecaller to make outbound calls, introduce our technology solutions, and manage client communications.

Key Responsibilities

• Conduct outbound calls to prospective business clients.
• Explain key IT offerings: SaaS Products, Customized Software, Automations, AI Agents, and Web/App Development.
• Qualify leads and schedule follow-ups or product demos for sales leads.
• Maintain professional client relationship communications over phone and email.
• Update call logs, client responses, and lead statuses in the database/CRM.

Requirements & Skills

• Graduate in any field.
• Strong verbal fluency in Gujarati, Hindi, and English.
• Basic understanding of IT services, software, and digital solutions.
• Excellent persuasive communication and active listening skills.
• Prior experience in IT telecalling or lead generation is a plus.