Pre - Sales Support Representative

Connect2Learn; Kolkata Metropolitan Area; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Fixed salary with incentives

Technology allowance

Travel reimbursement

Growth opportunities in counseling and

Sales domain exposure

Job summary

Connect2Learn is seeking a Pre-Sales Support Representative in Kolkata to engage with prospective students and parents, explain programs, and schedule free demo classes with expert educators. You will handle inquiries, maintain CRM data, and coordinate with counselors to ensure a smooth demo experience.

The role welcomes freshers with training, requires clear English communication, and a target‑driven mindset. Relocation to Kolkata is expected if not already based there.

Qualifications

• Freshers and interns welcome; training provided.
• Strong verbal communication and spoken English.
• Confidence in interacting with parents and students professionally.
• Goal‑oriented mindset with enthusiasm to achieve targets.
• Basic knowledge of MS Office, Google Sheets, and CRM tools.
• Candidates must be based in Kolkata or willing to relocate immediately.

Responsibilities

• Make outbound calls to explain Connect2Learn’s programs.
• Schedule free demo classes by engaging families informatively.
• Handle inbound inquiries and provide accurate course options.
• Conduct regular follow-ups to confirm demos are scheduled and attended.
• Maintain CRM with lead details and interaction status.
• Coordinate with counselors and operations for seamless demos.
• Achieve daily and weekly demo booking targets.

Skills

Verbal communication

English proficiency

Tools

MS Office

Google Sheets

CRM tools

Job description

Pre - Sales Support Representative

About Us
Connect2Learn is a fast-growing global EdTech platform dedicated to delivering high-quality, personalized learning experiences across academic and non-academic disciplines. Our mission is to empower students by connecting them with passionate and qualified educators from around the world.
Through live one-on-one sessions, customized lesson plans, and student-focused learning approaches, we help learners unlock their full potential and achieve academic success with confidence.

Role Overview

As a Business Development Executive (BDE), you will play a key role in introducing prospective students and parents to Connect2Learn’s learning programs. Your primary responsibility will be to engage with leads, build trust, and schedule free demo classes with our expert educators. This role is ideal for energetic individuals who enjoy communication, relationship-building, and working in a fast-paced, growth-oriented environment.

Key Responsibilities

• Make outbound calls to students and parents to explain Connect2Learn’s programs and offerings.
• Schedule free demo classes by engaging families in meaningful and informative conversations.
• Handle inbound inquiries and provide accurate information regarding courses and learning options.
• Conduct regular follow-ups to ensure demo classes are scheduled and attended successfully.
• Maintain and update CRM systems with accurate lead details and interaction status.
• Coordinate with counselors and operations teams to ensure a seamless demo experience.
• Achieve daily and weekly demo booking targets.

Requirements

• Freshers and interns are welcome — complete training will be provided.
• Strong verbal communication and spoken English skills.
• Confidence in interacting with parents and students professionally.
• Goal-oriented mindset with enthusiasm to achieve targets.
• Basic knowledge of MS Office, Google Sheets, and CRM tools.
• Candidates must be based in Kolkata or willing to relocate immediately.

Perks & Benefits

• Fixed salary with attractive performance-based incentives.
• Technology allowance and travel reimbursement (where applicable).
• Excellent growth opportunities in counseling and sales domains.
• Supportive, energetic, and youthful work culture.
• Exposure to international markets including the UK, USA, Canada, and Australia.

Selection Process

• Shortlisted candidates will receive a quick introductory call from our team.
• Your first job shapes your future — choose growth, learning, and opportunity with Connect2Learn.
• Start your professional journey with us today.