Pre-sales - luxury interior design

HVK Interiors & Architecture; India; On-site; INR 450,000 - 650,000; Full time

Job summary

HVK Interiors & Architecture seeks a Pre-Sales Executive to be the first contact for prospective clients, qualifying inquiries and scheduling meetings for the design team. The role focuses on managing inbound leads, understanding project requirements, and driving early deal progression with luxury clientele.

Ideal candidates are fluent in English and Hindi, with strong organizational skills and a proactive, self-driven mindset.

Qualifications

• Strong communication across English and Hindi.
• Experience in pre-sales, inside sales or client servicing preferred.
• Exposure to luxury interiors, architecture, real estate, or home improvement is a plus.

Responsibilities

• Handle inbound leads from social media, referrals, website inquiries and campaigns.
• Conduct initial qualification calls with prospective clients.
• Understand project scope, budget, timeline and requirements.
• Schedule meetings between qualified prospects and design/sales teams.
• Maintain lead records and follow-ups in CRM systems.

Skills

Communication skills

Bilingual English/Hindi

Organization / process-oriented

Relationship building

Lead qualification

CRM proficiency

Tools

CRM

Job description

HVK is a luxury interior design and turnkey execution firm specializing in premium residential and commercial projects across Delhi NCR. We work with homeowners and businesses undertaking high-value renovation and construction projects, creating spaces that combine functionality, craftsmanship, and timeless design.

We are looking for a Pre-Sales Executive who can become the first point of contact for prospective clients and help convert inquiries into qualified opportunities for our design team. Role Overview As a Pre-Sales Executive, you will be responsible for managing incoming leads, qualifying prospects, understanding project requirements, and scheduling meetings for the sales and design teams. Your primary objective will be to ensure a strong and efficient deal-opening process.

Key Responsibilities

• Handle inbound leads from social media, referrals, website inquiries, and marketing campaigns.
• Conduct initial qualification calls with prospective clients.
• Understand project scope, budget, timeline, and requirements.
• Schedule and coordinate meetings between qualified prospects and the sales/design team.
• Maintain accurate lead records and follow-ups in CRM systems.
• Track lead status and ensure timely communication.
• Build strong relationships with prospective clients throughout the early stages of the sales cycle.
• Coordinate with marketing and sales teams to improve lead conversion rates.
• Generate regular reports on lead quality, conversion rates, and pipeline activity.

Who We're Looking For

• Excellent communication skills in English and Hindi.
• Confident on calls and comfortable speaking with premium clientele.
• Strong follow-up and relationship-building skills.
• Highly organized and process-oriented.
• Prior experience in pre-sales, inside sales, customer success, or client servicing is preferred.
• Experience in luxury interiors, architecture, real estate, or home improvement sectors is a plus.
• Self-driven individual who takes ownership and doesn't require constant supervision.

What We Offer

• Opportunity to work with a fast-growing luxury interiors brand.
• Exposure to premium residential and commercial projects.
• Clear growth path into sales and business development roles.
• Collaborative and high-performance work environment.