Pre-Sales Executive ( Tele sales)

Hero Realty Pvt Ltd; Inde; Sur place; INR 250 000 - 450 000; Plein temps

Résumé du poste

Hero Realty Pvt Ltd is seeking a proactive Lead Generation & Qualification specialist in India to manage inquiries, generate interest in residential projects, and qualify leads based on requirements and budgets.

You will coordinate site visits with the Sales team, maintain CRM records, and support promotional campaigns to drive conversions. Strong communication and relationship management are essential for success in a target-driven environment.

Qualifications

• Graduate in any discipline; MBA preferred.
• 1–4 years in Pre-Sales, Telesales, Inside Sales, CRM, or Real Estate Sales.
• Residential real estate experience preferred.

Responsabilités

• Attend inbound inquiries and generate interest in company projects.
• Qualify leads based on requirements, budget, location, and intent.
• Maintain follow-ups to nurture prospects and maximize conversions.
• Schedule and coordinate site visits with the sales team.
• Update CRM with interactions, lead status, and reports.
• Support campaign execution and promotional activities.

Connaissances

Communication

Customer handling

CRM

MS Office

Sales process

Follow-up

Multitasking

Formation

MBA preferred

Graduate in any discipline

Outils

CRM software

Microsoft Office

Description du poste

Lead Generation & Qualification

• Attend inbound inquiries received through digital platforms, website, walk-ins, and marketing campaigns.
• Make outbound calls to prospective customers and generate interest in company projects.
• Qualify leads based on customer requirements, budget, location preference, and purchase intent.
• Maintain regular follow-ups with prospects to nurture leads and maximize conversions.

Customer Engagement

• Provide detailed information about projects, product offerings, pricing, and ongoing promotions.
• Address customer queries professionally and ensure effective resolution.
• Build and maintain a strong relationship with prospective customers.

Site Visit Management

• Schedule and coordinate site visits with the Sales team.
• Ensure adequate customer briefing before site visits.
• Follow up post-site visit and gather customer feedback.

CRM & Reporting

• Update customer interactions, lead status, and follow-up activities in CRM.
• Maintain accurate lead records and customer databases.
• Generate daily, weekly, and monthly lead conversion reports.

Sales Support

• Work closely with the Sales team to ensure smooth handover of qualified leads.
• Assist in campaign execution, customer events, and promotional activities.
• Support achievement of project sales targets through effective lead management.

Qualifications & Experience

• Graduate in any discipline (MBA preferred).
• 1-4 years of experience in Pre-Sales, Telesales, Inside Sales, Customer Relationship Management, or Real Estate Sales.
• Experience in residential real estate will be preferred.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer handling and persuasion abilities.
• Knowledge of CRM systems and Microsoft Office.
• Good understanding of sales processes and customer lifecycle management.
• Ability to multitask and work in a target-driven environment.
• Strong follow-up and relationship management skills.