Pre-sales engineer

Awadiunited; Kozhikode district; On-site; INR 300,000 - 600,000; Full time

Job summary

A leading tech company in Kozhikode seeks a Technical Support professional with over 1 year of experience in IT roles. You will coordinate with the sales team and design technical solutions for clients, conduct product demonstrations, and manage documentation. Ideal candidates should have strong skills in Cloud Computing, IT Infrastructure, and advanced proficiency in Excel. Excellent communication skills are necessary to convey complex technical concepts clearly to clients.

Qualifications

• 1+ years of experience in a technical or IT-related role (Pre-sales, IT Support, or Junior Infrastructure).
• Strong foundational understanding of Cloud Computing, IT Infrastructure, and Hardware/Software systems.
• Basic knowledge of how IT projects are structured, from initial requirements to final delivery.
• Advanced skills in Microsoft Excel for data analysis, budgeting, and technical reporting.
• Ability to explain complex IT concepts in a simple manner.

Responsibilities

• Coordinate with the sales team to understand client infrastructure and project requirements.
• Help design and present technical solutions covering Cloud and IT Infrastructure.
• Conduct clear and professional product demonstrations focusing on technical benefits.
• Prepare technical proposals, cost sheets, and comparison reports.
• Act as the bridge between the client and the internal technical team.

Skills

Cloud Computing

IT Infrastructure

Advanced Excel

Communication Skills

Job description

Developing personalize our customer journeys to increase satisfaction & loyalty of our expansion recognized by industry leaders.

Location: Calicut, Kerala, India | Experience: 1+ Years

Responsibilities

• -Technical Support: Coordinate with the sales team to understand client infrastructure and project requirements.
• - Solution Support: Help design and present technical solutions covering Cloud and IT Infrastructure to potential clients.
• -Client Presentations: Conduct clear and professional product demonstrations focusing on technical benefits rather than just features.
• - Documentation & Reporting: Prepare technical proposals, cost sheets, and comparison reports using Advanced Excel.
• - Technical Point of Contact: Act as the bridge between the client and the internal technical team to ensure project feasibility.

Requirements

• - Experience: 1+ years of experience in a technical or IT-related role (Pre-sales, IT Support, or Junior Infrastructure).
• - Technical Knowledge: Strong foundational understanding of Cloud Computing, IT Infrastructure, and Hardware/Software systems.
• - IT Project Familiarity: Basic knowledge of how IT projects are structured, from initial requirements to final delivery.
• - Excel Proficiency: Advanced skills in Microsoft Excel for data analysis, budgeting, and technical reporting.
• - Communication Skills: Ability to explain complex IT concepts in a simple, professional manner to non-technical clients.