Patient scheduler

ARStrat; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Two-way transport

Job summary

GetixHealth in Bangalore is seeking a Patient Scheduler to manage appointment reminders, confirmations, and scheduling updates for international callers.

You will verify patient demographics, insurance details, and contact information, reschedule appointments, and maintain accurate documentation while upholding strict confidentiality and privacy standards. Night shifts are required; work location is 4A building, Eco Space, Bellandur, Bengaluru.

Qualifications

• Any Graduate / Postgraduate.
• Prior experience in customer service, or healthcare support roles is preferred but not mandatory.
• Minimum 1 Years of International Voice experience is mandate.
• Night Shifts.
• Work Location: 4A building, Eco Space, Bellandur, Bangalore.

Responsibilities

• Handle inbound and outbound calls with patients regarding appointment reminders, confirmations, and scheduling updates.
• Provide clear and professional responses to patient inquiries while maintaining a patient-focused approach.
• Assist patients in rescheduling, canceling, or modifying appointments as needed.
• Verify and update patient demographic details, insurance information, and contact information during interactions.
• Maintain accurate documentation of all calls and patient interactions in the system.
• Ensure compliance with healthcare privacy regulations and maintain confidentiality of patient information.

Skills

Excellent verbal communication

Customer service orientation

Ability to handle high call volumes

Organizational and time management

CRM systems proficiency

Confidentiality and compliance

Education

Graduate or postgraduate

Tools

CRM systems

Job description

Post

Patient scheduler

Job Category: Executive

Requisition Number: PATIE002107

Posting Details

• Posted: August 26, 2026
• Full-Time

India- Bangalore

Zinnia, Outer Ring Rd

7th Floor, Block 8c

Karnataka, IND 560103, IND

About GetixHealth

GetixHealth supports hospitals, clinics, university medical centers, and other healthcare providers across the United States with comprehensive Revenue Cycle Management (RCM) solutions.

The organization delivers customized services across the healthcare revenue cycle, including medical coding and billing, claims management, insurance eligibility verification, patient access services, Medicaid and Medicare support, and self-pay and bad debt collections. Through technology-enabled solutions and expert teams, GetixHealth helps healthcare providers improve operational efficiency and financial performance.

Key Responsibilities

• Handle inbound and outbound calls with patients regarding appointment reminders, confirmations, and scheduling updates.
• Provide clear and professional responses to patient inquiries while maintaining a patient-focused approach.
• Assist patients in rescheduling, canceling, or modifying appointments as needed.
• Address patient concerns and escal…
• Verify and update patient demographic details, insurance information, and contact information during interactions.
• Maintain accurate documentation of all calls, patient interactions, and updates within the system.
• Ensure compliance with healthcare privacy regulations and maintain strict confidentiality of patient information.
• Deliver a positive and empathetic experience to patients while maintaining professionalism in all communications.
• Follow established call handling procedures, communication scripts, and service guidelines.
• Assess patient needs and provide appropriate guidance on available services and next steps.

Required Skills & Competencies

• Excellent verbal communication and interpersonal skills
• Strong customer service orientation and problem-solving ability
• Ability to handle high call volumes in a fast-paced environment
• Good organizational and time management skills
• Basic computer proficiency and ability to work with call management or CRM systems
• Ability to maintain patient confidentiality and adhere to compliance requirements

Requirements

• Any Graduate / Postgraduate
• Prior experience in customer service, or healthcare support roles is preferred but not mandatory.
• Minimum 1 Years of International Voice experience is mandate
• Night Shifts
• Two way free transportically
• Work Location : 4A building, Eco Space, Bellandur. Bangalore