Patient Calling Associate

Logixhealth; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth opportunities

Professional and supportive work环境

Job summary

Logixhealth in Bangalore is seeking enthusiastic Patient Calling Associates to support our Remote Patient Monitoring team. If you have strong English communication and a passion for helping patients, we would love to hear from you.

You will handle outbound and inbound calls, schedule appointments, maintain patient records, and ensure HIPAA compliance while delivering professional, empathetic service. Night shift eligibility is required; comprehensive training is provided.

Qualifications

• Excellent English communication skills (verbal and written).
• Experience in patient calling / healthcare calling is preferred.
• Willingness to work in night shifts.
• Strong customer service and interpersonal skills.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Handle outbound and inbound calls with patients.
• Schedule and confirm patient appointments.
• Provide accurate information and deliver excellent customer service.
• Maintain patient records with accuracy and attention to detail.
• Follow HIPAA requirements and company policies and guidelines.
• Ensure a professional and empathetic approach while interacting with patients.

Skills

English communication

Healthcare calling

Night shifts

Customer service

Teamwork

Job description

Job Summary

We are looking for enthusiastic and customer-focused Patient Calling Associates to join our growing Remote Patient Monitoring (RPM) team in Bangalore.

If you have excellent English communication skills and are passionate about helping patients while building a career in the healthcare industry, we would love to hear from you.

Key Responsibilities

• Handle outbound and inbound calls with patients.
• Schedule and confirm patient appointments.
• Provide accurate information and deliver excellent customer service.
• Maintain patient records with accuracy and attention to detail.
• Follow HIPAA requirements and company policies and guidelines.
• Ensure a professional and empathetic approach while interacting with patients.

Eligibility / Requirements

• Excellent English communication skills both verbal and written.
• Experience in patient calling / healthcare calling is preferred.
• Willingness to work in night shifts.
• Strong customer service and interpersonal skills.
• Ability to work effectively in a team-oriented environment.

What We Offer

• Competitive salary.
• Performance-based incentives.
• Career growth opportunities.
• Professional and supportive work environment.
• Comprehensive training and development opportunities.

Why Join Us?

Join a growing healthcare organization and become part of a team that makes a meaningful difference in patients' lives every day.