Patient Coordinator

A1XUS; Sahibzada Ajit Singh Nagar; On-site; INR 300,000 - 500,000; Full time

Job summary

A healthcare organization in Punjab is seeking a Patient Coordinator for a full-time position. The ideal candidate will have an MBBS, BDS, or similar qualification and excellent command in verbal and written English. Responsibilities include serving as the first point of contact for patients, maintaining accurate patient records, and ensuring compliance with health regulations. This entry-level role requires the ability to work in the PST time zone, facilitating smooth communication among healthcare teams.

Qualifications

• Education qualification MBBS, BDS or similar.
• Excellent command in Verbal & Written English essential.
• Ability to work in PST Time Zone (10:00 PM IST to 7:00 AM IST) required.

Responsibilities

• Serve as the first point of contact for patients.
• Collect, verify, and update patient demographic and medical information.
• Schedule appointments and coordinate with healthcare providers.
• Explain intake forms, consent documents, and clinic policies.
• Ensure accuracy of patient records in EMR/EHR systems.
• Verify insurance eligibility and obtain pre-authorizations.
• Maintain confidentiality and compliance with relevant regulations.
• Communicate effectively with internal teams.
• Handle patient inquiries and concerns professionally.
• Track intake status and report any issues to supervisors.

Skills

Excellent command in Verbal & Written English

Ability to work in PST Time Zone

Education

MBBS, BDS or Similar

Job description

Patient Coordinator

Posted 20 hours ago in Sahibzada Ajit Singh Nagar, Punjab, India.

Job Type: Full-Time

Requirements

• Education Qualification: MBBS, BDS or Similar
• Excellent command in Verbal & Written English
• Ability to work in PST Time Zone (10:00 PM IST to 7:00 AM IST)

Responsibilities

• Serve as the first point of contact for patients via phone, email, or in person
• Collect, verify, and update patient demographic, insurance, and medical information
• Schedule appointments and coordinate with healthcare providers and clinical staff
• Explain intake forms, consent documents, and clinic policies to patients
• Ensure completeness and accuracy of patient records in EMR/EHR systems
• Verify insurance eligibility and obtain pre-authorizations when required
• Maintain confidentiality and compliance with PHIPA, HIPAA (if applicable), and organizational policies
• Communicate effectively with internal teams to ensure timely patient care
• Handle patient inquiries, concerns, and follow-ups professionally
• Track intake status and report any issues or delays to supervisors

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care