Patient Coordinator

Arora Neuro; Ludhiana; On-site; INR 334,800 - 446,400; Full time

Job summary

Arora Neuro in Ludhiana is seeking a qualified individual to assist patients with their appointments, admissions, and discharges. The ideal candidate will act as a liaison between patients and medical staff and handle queries and feedback to ensure a smooth patient service experience. Requirements include a graduate degree, 5 years of experience, and strong organizational skills. The role focuses on enhancing patient satisfaction and maintaining documentation, along with supporting billing processes.

Qualifications

• Graduate degree preferred for healthcare roles.
• 5 years of relevant work experience required.

Responsibilities

• Assist patients with appointments, admissions, and discharge processes.
• Act as a liaison between patients and medical staff.
• Handle patient queries, concerns, and feedback.
• Ensure smooth coordination of patient care services.
• Maintain patient records and documentation.
• Support billing and insurance processes where required.
• Enhance patient satisfaction and service experience.

Skills

Strong communication and interpersonal skills

Organizational and multitasking abilities

Empathy and patient-handling skills

Basic knowledge of hospital processes and systems

Education

Graduate (Healthcare background preferred)

Job description

At Arora Neuro Centre we have qualified to patient.

Qualification: Graduate (Healthcare background preferred)

Work Experience: 5 Years

Total Opening: 2

Job Description

• Assist patients with appointments, admissions, and discharge processes
• Act as a liaison between patients and medical staff
• Handle patient queries, concerns, and feedback
• Ensure smooth coordination of patient care services
• Maintain patient records and documentation
• Support billing and insurance processes where required
• Enhance patient satisfaction and service experience

Responsibilities

Skill Requirements

• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Empathy and patient-handling skills
• Basic knowledge of hospital processes and systems